Question about Neff H5430 Convection Microwave Oven

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We have an Engineer coming around for the third time this week. Appliance is under two years old but keeps blowing out when we cook rice for 20 minutes or more. was told it might be ventillation problem but now cook with front panel off and it still goes. Is this a design fault? Are you getting many enquires for newish models overheating? We had the same model previously under Siemens badge for 8 years with no problems.

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  • Neff Master
  • 17,129 Answers

Possible that the magnetron, the capacitor is weak or defective.
It will be good to choose a low heat program to try and see if the fuse will stay, if so the magnetron has errors.
It will be good to post a complaint to the official customer care of Siemens to find a solution.

Posted on Sep 30, 2010

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