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While connecting to internet with nokia 3230 usb modem i'm getting error 692

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Hi to resolve this problem, use the appropriate method:

  • Reset your modem. Consult the documentation for information about how to reset the modem.
  • If you have an external modem, make sure that you are using the correct serial cable. For more information about requirements for proper cabling, refer to the "Cabling Requirements" section in Dial-Up Networking Help.
  • If you have an external modem, make sure that the serial cable is connected securely.
  • If you are using a pin adapter to connect your external modem to your serial port, make sure that the pin adapter is wired properly for modem communication. For example, a 9- to 25-pin adapter for a mouse does not work properly with an RAS serial setup.
  • Test the serial port or multiport adapter, and replace the adapter if necessary.
  • Make sure that the handshaking options for the modem are configured properly. Consult the documentation for information about the different handshaking options that are available for your modem.
  • Contact the modem manufacturer to see if any setup and initialization information is available for your modem. Also, check the latest Windows hardware compatibility list (HCL) to make sure that your modem is supported.
  • Use Device Manager to remove the modem. You can do this in safe mode or in normal mode. Restart the computer in normal mode. Windows XP will redetect the modem and reinstall the correct drivers.
Thanks...
With regards....
Priya

Posted on Sep 30, 2010

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