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Can get soap dispenser open - Kenmore 15872 Dishwasher

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  • Kenmore Master
  • 43,501 Answers

Hi,


There are three common problems that cause the Soap Dispenser or Cup not to open. I have a tip that will explain these problems in detail....

Dishwasher Repair Problem Detergent Cup does not Open

heatman101

Posted on Sep 30, 2010

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

  • 351 Answers

SOURCE: soap door won't open during wash cycle

its either the dispenser or the timer/pcb.

Posted on Mar 02, 2008

  • 1 Answer

SOURCE: Soap dispenser still has the soap in it after the dishwasher cycle has ended...

do you have a salt unit fitted. I had the same problem and the repair guy had to replace the salt unit as it was blocked up. Failing that it might be the board not opening the solenoid to allow the water to be jetted through the soap dispenser.

Posted on Mar 16, 2008

Illeagle
  • 525 Answers

SOURCE: soap dispenser

A wax motor controls the opening of the lid. Also a seal that fits around the latch lever may be deteriorating and obstructing the function of the lever. Follow the link below for images and part numbers with cost.
Item# 1405...$20.30
Item# 1434...$ 3.95


http://www.repairclinic.com/SmartSearch/smartsearch.aspx

Posted on Jun 04, 2008

  • 1 Answer

SOURCE: Dishwasher leaves soap in dispenser.

Hi Dirty Dish gang.
After having 2 appliance repairmen here, I now have the latest scoop on our dishwasher problems, $200 later!
Los Angeles IS currently having hard water issues. Also, all the new cleaning gels etc. are actually a cause of our dishwasher problems.  
So, here is what we need to do:
1. Use Cascade POWDER detergent only.  Make sure is is just "plain" no "scented" or "complete"  or gel, etc. (I have tried a phosphate free powder and gel and this is a cause of our problem as well!) 2. Use Jet Dry in the dispenser (set it to a 2-3 opening) 3. Make sure water is at least 120 degrees 4. Only run dishwasher on "normal" setting.  All others just run it longer, hence causing more water stains. 5. Do not pre-wash dishes! You can knock of chunks with a "non" soapy brush, but don't rinse (the oils actually help to clean the dishes) 6.  Do not wash sponges in dishwasher.
Acid Wash: The repairman just gave my washer an Acid Wash today. It says it is an acid derived from lemon, I got mine from Carters appliance in Torrance, CA for about $19. I am to run a normal cycle with the above mentioned Cascade after this "acid cycle" is finished.
If you are still having problems:
Monthly maintenance: Glass Magic: Buy a box of Glass Magic (near the Cascade)  Use 1 Tbsb in main detergent compartment of dishwasher along with the Cascade, till washer starts working again. White Vinegar: You can run an empty dishwasher with white vinegar once a month.  Fill a bowl with 2 cups vinegar and place on bottom rack.  Then run as a normal cycle...this allows vinegar to disperse slowly.
So far it seems to be working.  Good luck.

Posted on Jan 09, 2009

Karthik316
  • 187 Answers

SOURCE: soap dispenser does not open during wash cycle

  • Hi,


    please try this...
    imer:
            On mechanical set ups the timer is attached to the detergent cup by an actuator arm. This arm is usually plastic, and if it is broken or otherwise defective then the detergent cup wont be opened. Check the linkage to make sure it is functioning correctly.
    Bi-metal switch or wax motor:
            The bi-metal switch is simply a very precise device that warps, bends, or otherwise deforms when power is supplied to it. The timer operates the bi-metal switch, which inside the dishwasher door. Then the switch is supplied with power and it is working properly, the bi-metal switch deforms away from the latch holding the detergent cup closed and the cup opens dumping the detergent into the washer.
            Some dishwashers have this switch wired through the motor power feed or the heating element. If they are defective then the detergent door will not operate correctly. If the switch itself is defective then you will need to replace it. Another type of mechanism is a wax motor. Wax motors are sealed units filled with wax and found in newer dishwashers and work by heating the wax and forcing up a piston which in turn mechanically opens the detergent cup door. This type of device is also controlled by the timer.
     
    Detergent cup:
            Sometimes the detergent cup becomes built up with old detergent that prevents it from opening correctly. It's usually a simple fix to clean this out. If cleaning it is impossible then you may need to replace the cup assembly.

    please rate my suggestion..

Posted on Apr 14, 2009

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1 Answer

Dispenser door will not open


Hey friend, thank you for the post!

I understand that your soap dispenser door will not open on your Frigidaire dishwasher, LGBD2432LW0A. You could possibly be seeing an issue with soap dispenser not getting water into it to release the soap from dispensing. I would check to make sure there are no dishes blocking or obstructing the soap dispenser. You could also remove the soap dispenser to clean it and make sure there is no buildup of any previous detergent remaining that would cause the door to not open. If those steps do not solve the issue it could be a problem with the dispenser and I would recommend having a tech come out to the home to properly diagnose and repair the dishwasher. Hope this is helpful. -Matt

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Hi

Dishwashers use Bi-Metal strip to allow the dispenser to open/close. This strip when heat up causes the soap door spring to open up the dispenser. If this strip is not heated doesn't allow the door to open. The strip may not be getting 120V or maybe disconnected. Newer (plastic liner) dishwashers use a wax motor to open the soap dispenser. The plunger inside the wax motor slowly moves and pushes the plunger and door open. And, if this wax motor doesn't receive 120 volts, then it'll not work. Please check the voltage to the wax motor/Bi-metal strip; also inspect the connections to these.

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1 Answer

Soap dispenser does not open during wash


Hi there,

Well you can please follow the below steps -
1. Remove any dishes in the dishwasher. Unhook the dishwasher's dish trays or racks from their tracks, and set aside. Empty the soap dispenser if it contains unused soap that failed to dispense. Use a wet rag to wipe down the interior of the dishwasher, as well as the inside of the dispenser.
 
2. Close the dispenser, and shut the dishwasher door. Turn the dishwasher on to a manual setting, then stop it and open the appliance. Check to see if the dispenser is open. If it is, continue to Step 2. If the dispenser is closed, skip to Step 4.

3. Switch dishwasher soap. Some dishwasher dispensers have difficulty with dry or liquid dishwashing soap, depending on the make and model of your dishwasher. Incompatibilities typically result in the dispenser sticking shut, which explains why the dispenser opens when empty. Switch to liquid soap if you are using dry powder soap, or vice versa.

4. Check the dishwasher soap dispenser's spring. The spring is located behind the dispenser top's hinge. Consult your dishwasher's original manufacturer's manual or user guide to find a replacement spring. Pop the old spring out with a screwdriver, and replace with a new spring. This should resolve any issues related to the dispenser failing to open.
Please post comments if you need more help or information..........

Good Luck!!

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1 Answer

Kenmore Elite Dishwasher 630 1630 9400 Soap Dispenser Problem


From your description even when the soap dispenser opens it is opening late which is why all the soap does not dissolve.

Try adding only half as much soap and see if it opens then - even a little spilled soap catching on that little latch mechanism can cause it to be difficult to close and stick opening.

Also make sure that the spring that controls the door is not broken.

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I bet your clumps of soap began with the beginning of the use of a different DW detergent powder.

Try this (trust me) Go buy a box of brand name Dishwasher powder (e.g. Electrosol or Cascade) Use it for two loads of dishes and report your results back here. OK?


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Soap door won't open during wash cycle


its either the dispenser or the timer/pcb.

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Soap dispenser still has the soap in it after the dishwasher cycle has ended...


do you have a salt unit fitted. I had the same problem and the repair guy had to replace the salt unit as it was blocked up. Failing that it might be the board not opening the solenoid to allow the water to be jetted through the soap dispenser.

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