Question about Sony Playstation 3 (PS3) Console

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I turned on my PS3. I can hear the system running, but I have no picture and no sound. What can I do?

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  • Sony Master
  • 17,130 Answers

If this is confirmed then the system is not reading., if the cd is not reading it can be dirty or the optical head is faulty.

for more technical support please contact:
Europe
www.uk.playstation.com/ps3
USA
www.us.playstation.com

Posted on Sep 30, 2010

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1 Answer

My ps3 turns on but no picture


First, how are you connecting? RCA jacks(red yellow white cords) or HDMI? If it's the RCA cords, they were known to develope shorts in the yellow cord that connects to your TV. Just try another cord. They are very cheap, and the cords from all of the other Playstations will work for the PS3. Second, try to do a picture reset on your system. Sometimes, going from HDMI, back to the RCA confuses the system because the RCA connections are NOT detected automatically, HDMI is. To do a picture reset, turn the system on, then push the power button once,(you'll hear a beep) then push and hold the power button until the system shuts off.(you should hear 2 beeps) Then when you turn the system back on, the picture will be reset. ^^ Good luck, and I hope this helps.

Dec 06, 2014 | Sony Playstation 3 (PS3) Console

1 Answer

PS3 not working through HDMI cable with Toshiba tv. I can hear sound, but no video.


Have the system turned off... The press and hold the power button untill you hear a second beep then let go. That will reset the video settings and the picture should come back on.

Feb 27, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

I have everything plugged in correctly and the PS3 will turn on but there isn't a picture nor is there sound. I have tried on multiple tvs and I get the same result, so its not the televisions. What...


You could try Safe Mode to see if you get a picture and if you do then do a system restore. If you still get no picture then the composite side of the console video output is not working and usually if you switch to HD it will run in HD.


SAFE MODE:

1. Place you finger on the on/off sensor leave it their until you console turns off then take you finger off the sensor.

2. Place your finger back on the on/off sensor leave it their until you hear 2 consecutive beeps then take your finger off.

3. Once the safe mode screen comes on select the option PS3 SYSTEM RESTORE.

NOTE: A PS3 system restore will delete all data except the OS. I recommend backing up your console onto a USB flash drive if possible.


Good Luck!

Feb 21, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

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Do you have sound???? If not, turn system on and hold power button until you hear 2 beeps...It might shut off afterwards....then turn it back on and see if its good then.

Oct 06, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Hi- we are having a problem with our ps3....it just started overheating....we forgot to open the door...I heard the fan kick in...so we turned off the ps3 to let it cool down....now the ps3 is running...we...


try video reset

when ps3 is in standby mode(red light)
press and hold the power button till you hear a second beep.

standby mode press hold power........"beep"......"beep"..release power button

then try rebuilding the database and the file system in recovery consol

to get to the recovery consol press and hold the power button when ps3 is in standby mode(red light) till you hear a double beep. sometimes the ps3 does a beep then another beep and goes back into standby thsi is fine just release the power and quikly press and hold it again till you get double beep.

like on my 80g system it goes like this

ps3 standby...press hold power.......beep .........beep........stanby again....release and hold power again.......beep .........double beep...release power now you should be in recovery menu.

Oct 20, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

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Hook up the composite cables that come with the unit. Turn the TV on to the correct input. Turn the PS3 on using the power button on the unit. When you press the button continue holding the button until you hear a second beep....about five seconds. That should set the PS3 back to the factory output. If that corrects the problem you can set the PS3 to use whichever cable you want via the XMB.

Aug 01, 2009 | Sony Playstation 3 (PS3) Console

2 Answers

The system turns on but there is no picture and it sounds the fan doesnt even start to run


try doing a display reset, Turn the PS3 off. Then turn it back on but once you turn it back on continue to hold the power button until you hear the beeps. It will reset your display. If that doesnt work let me know.

Jul 30, 2009 | Sony Playstation 3 (PS3) Console

6 Answers

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if you have a SD TV. ( standard display, not HD ) but chose the HD display option on system settings you wont see picture but hear sound. and same goes if you've chosen SD display but own a HD TV. so try to reset your system somehow or take it in for inspection.

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3 Answers

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leave everything as it is and when your ps3 is on standby, Turn it on but hold down the power button for over 4 seconds and it runs the optimal settings screen, and then auto selects the best option for the cables you have fitted, hope this helps

Mar 21, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

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Try turning off the system then hold the power bottom until you hear 2 beeps. First beep will be power on. Second beep will be reseting display image.

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