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Hp 1300 series 2400 Photosmart re installed cd version 3.1.0 Can not get into the HP Directer to Scan

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Posted on Apr 04, 2009

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I cannot download the cd on my laptop i'm using window xp.now i cannot use my printer hp psc series 1300 series psc 2400 photosmart series


You can download the HP printer drivers from their supportWEB site. Please click on this link and
select your model printer to download:- http://welcome.hp.com/country/us/en/support.html

Apr 19, 2011 | Printers & Copiers

2 Answers

Got a new computer with Windows 7. HP Deskjet f4100 has worked just fine printing, but now I want to scan and it doesn't do it. Manual says I need to install HP Photosmart, but the disc I have pre-dates...


Drivers and software for supported OS versions are here: http://h20000.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&taskId=135&prodTypeId=18972&prodSeriesId=3177560 . Select your model and then chose the version of Win7 you have. Download the full software.

Uninstall the generic driver from your computer first. (It's probable that you installed the OS driver which only runs the printer. If you leave this in place then you will confuse your computer.) Then disconnect the data cable before rebooting the machine. Now install the software from above.

I hope this helps.

Cindy Wells

Jan 30, 2011 | HP Deskjet F4100 All-In-One InkJet Printer

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Trying to install the Hp Photosmart C4500 All In one Series to my computer and it won't install says not compatible says only compatible with Windows Xp & Vista I have Windows 7. Is there anyway to...


If you are trying to install from the cd that came with the printer it is an older version.
To get updated drivers go to HP website. http://www.hp.com.
click on support and drivers.
1. Click Download drivers and software (and firmware)
2. Type in the printer model number click on GO.
Some printers have several versions, so it may ask for your version. click on your version.
3. From the dropdown select your Operating System click next it will then show you the drivers, updates and utilities for your Operating system.
At this point you can either download the drivers or order a cd from HP.

Sep 22, 2010 | HP Printers & Copiers

1 Answer

Problem with scannin' HP Deskjet F 2400 series


Try this link to download the HP Software for your Printer

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=3811337&lc=en&cc=us&dlc=en&lang=en&cc=us

Once you install the Software, you will find HP Solution Center on Desktop to Scan files ( the files saved location by default is MY Documents - My Scans folder

Jun 17, 2010 | HP DeskJet F380 All-In-One Printer

1 Answer

I have an HP Photosmart 2575 and the message "refer to device documentation" appears when I try to scan. (Printer stopped scanning with installation of updated operating system) I use Mac OS X version...


The printer scan button wouldn't work for me either. I had to install the HP Solution Center software from CD onto my Windows Vista PC then I use its scan document software button to do any scanning.

Feb 26, 2010 | HP Photosmart 2575 All-In-One InkJet...

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I am in dire need of an hp psc 1300 series CD.


http://h20000.www2.hp.com/bizsupport/TechSupport/ProductRoot.jsp?lang=en&cc=us&taskId=135 this site will get you what you need

Nov 11, 2008 | HP OfficeJet k60xi InkJet Printer

16 Answers

Trying to scan, but keeps on saying "USB not connected"


I had the same problem.  The thing is I was pressing the scan button on the printer and getting the lovely "USB not connected" message.  However, if you open the printer icon in the dock (Mine is "HP Photosmart C4200 series") and click the Scanner button in the upper right hand corner, then click "New Scan," voila!  presto! and all is right with the world again.  
Yes, it is obnoxious that HP made a defective scanner button, and I may download the driver again when I get a chance.  But yay for quick fixes!

Feb 06, 2008 | HP Photosmart C4280 Aio Printer

1 Answer

Using JETCET Print with OKI C5200n Printer


The OKI 5200 is a 'GDI' or Windows only printer and does not support PCL or PostScript languages.
Most if not all of the printers listed support either PCL or PS or an inkjet based language.
I'm afraid you will not be able to print the the 5200 without it's driver loaded on the PDA.
If the 5200 supported PCL you would be able to choose any of the
Color HP Deskjets.

Oct 15, 2007 | OKI C5200n Laser Printer

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