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Hello, I have a model ED27PQ. Last week it was time to do a little cleaning of dirt and dust in the back and underneath. After vacuuming all i could and putting it back, now it doesn't or isn't getting cold enough to free things like ice cream frozen waffles and etc. Also the other side is not getting cold enouth either. We are afraid it is going to stop all together. Can you help us?

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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  • 146 Answers

SOURCE: Ice Cream and frozen waffles won't freeze.

LOL ! SO in other words in plain english your repair man told you needed a brand new refrigerator - Ok from your description here we can rule out low refrigerant or compressor problems, defrost timer and controlboard issues. I too have waffles and they DO get frozen although not as hard as ice - the less water molecules they have the less they are frozen hard. but nonetheless, my waffles are NOT soft, neither is ice cream

What I would ike you to do is put one of those refrigerator/freezer type thermostats, you can get those round ones, place it in your freezer leave it there 24 hours and look again - Optimal freezer temps is 0F once compression cycles off - if you areusing the extra cold setting, -10F - For refrigerator don't go over 40F - optimal temp of 36-38F.
Another method you can place a bowl of water and use one of those probes and measure the temp of the water in your fridge. If your temps are within safety levels do not worry - your ice is frozen and your frozen food is frozen - Some ice cream tend to be softer, especially the extra creamy type. If your refrigerator has a dial to adjust temps, raise it slightly and wait 24 hours and check your temps again you might need to bump down the temps a bit - if you have a control panel and 2 settings they are usually COLD or COLDER, set it to COLDER and check again - in the COLDER setting your compressor will shut down once your freezer hits -10F that should be quite enough to have even your waffles and extra creamy icecream frozen - if some of the liquids in your refrigerator is too cold or freezes, set it back to COLD or re-adjust the dial. Once you determined that your freezer AND refrigerator are within SAFETY levels as per the food safety guidelines and using the proper methods of testing, then you have nothing to worry about. Make sure your fridge and freezer are not leaking cold air by checking your door gaskets using the famous dollar bill technique by closing the door on the dollar bill and trying to pull it out - if there is no resistence and can easily come out, you have a gasket leak - check in different places on the gasket. As long as you can determine that your freezer and fridge temps are SAFE don't spend a dime ! If your temps are NOT in the safe range you probably have leaky gaskets - if the compressor seems to run all the time, you probably have dirty condenser coils that need to be vacuumed cleaned or dusted off using a condenser brush.

Posted on Aug 17, 2009

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TheMobilian
  • 8220 Answers

SOURCE: Amana side by side model DRS2362A. Recently the

If you see frost behind the back wall or begin to notice the fresh food compartment getting warmer then you might have a defrost problem. The defrost system is a heater and termination thermostat inside the evaporator and A timer. The termination thermostat shuts down the heater when it gets to be warm enough for the frost to melt. It is important for the thermostat to kill the heater because the defrost mode is 21 minutes long.
If that heater was to stay on for 21 minutes the ice box would be severely damaged. The Timer might be hung in the run mode and not jumping into defrost every 8 or 10 hour as it should. The heater element might have gone bad or the termination thermostat might be swollen and failed. That is some ideas to check. Service manual

Posted on Jul 16, 2010

heatman101
  • 43501 Answers

SOURCE: Freezer is not cold enough to keep ice cream

Hi,

You refrigerator is low on charge....

Refrigerator Condenser Coil Cleaning Refrigerator Repair

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Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold

heatman101

Posted on Nov 28, 2010

imufo2
  • 3773 Answers

SOURCE: Ice in the freezer isn't frozen real

NOTE: This
is a multi-solution answer since I don't have all the tech from your question to pinpoint your problem
But the solution is in here generically, if you read and study the solutions very,very carefully.
First I would check cold control. Thats where you turn it off, if your temp is not warm. it can
be defective and not shutting off. If your temp is warm proceed with the following.
I would check the fan in the freezer. Listen to see if it is running
It moves air to the ref from the freezer
Then check to see if FREEZER CONTROL is turned WARMER WHICH MAKES THE REF COLDER AND VICE-VERSA. SEE?
The ref. temp should be about 33-35
The Freezer temp should be 0 to 10 Any thing below these temps is overkill and a waste of elect
The higher the number you turn it up to is the coldest
But is probably a common defrost problem The ice build up
is not being melted by the defrost system.The fan can't blow through the coils into the fridge.
Take out back panel of freezer to check for ice buildup. The coils should be clean.
There are three components to a defrost system- a heater,heater thermostat, and a timer unless you have a defrost electronic card.
Its best handled by a Technician but you could possibly do it by taking your model number to the nearest appliance parts store and asking for the parts. They are mostly located in freezer ,behind back panel on freezer coils.except the card which is usually located in ref The parts store will have info
Also check fan undernearh Ref in the rear
Clean condenser coils underneath
Make sure back cover is on the fridge. Some take them off and throw them away.
make one out of cardboard if its gone, using the holes of the old one.
.I'm including my article on Refrigerator Repair for your help and convenience.;
Please click or copy and paste into browser for Article

http://www.fixya.com/support/r5816737-fix_refrigerator_psychologically
If
you need more help go here:

http://www.applianceaid.com/procedures.html

MORE
TIPS AND TRICKS:
-----------------------------------------------------------------------------------------------------
STOP PAYING FOR EXPENSIVE WATER FILTERS FOR YOUR REF. DO THIS====
http://www.fixya.com/support/r9962087-stop_paying_high_price_refrigerator
-------------------------------------------------------------------------------------------------------
WATER SPLASHING IN FREEZER AT ICEMAKER
THE FILL TUBE IN BACK OF REFRIGERATOR CAN SLIP
AGAINST THE FILL RESERVOIR CAUSING A PARTIAL BLOCKAGE
OR BECOME CLOGGED WITH ICE.
REMOVE THE ICEMAKER AND INSPECT THE FILL TUBE.
RUN WATER IN TUBE TO ELININATE BLOCKAGE AND CHECK
TEMP IN FREEZER. IF TEMP IS BELOW 0 DEGREES, THATS
OVERKILL AND USUALLY A WASTE OF ELECTRICITY TO KEEP IT THAT COLD, NOT TO MENTION THE FILL TUBE FREEZING UP
----------------------------------------------------------------------------------------------------------------------
Thanks for using fixya
Leo Ponder
imufo2
Please VOTE FOR ME AND GIVE ME YOUR TESTIMONIAL IF POSSIBLE, IF THIS WAS HELPFUL
ITWILL BE MUCH APPRECIATED.

Posted on Sep 06, 2011

Sea Breeze
  • 4654 Answers

SOURCE: I have a kitchenaid side by side refrigerator model #KSSC42MFS05 and the freezer isn't getting cold enough to freeze ice cream and the ice maker isn't working.

Look at the rear wall of the freezer for a layer of frost building on the outside of that panel. If yes the refrigerator may be missing defrost. That would explain why the feezer temperatures are warming. If the ice maker is above 5 degrees F it will not be able to make ice. Things to check are the=> 2162044 Defrost Timer
9_26_2012_6_25_04_pm.jpg


The=> 2000631 Defrost Heater
9_26_2012_6_28_09_pm.jpg


and the=> 4387499 Defrost Thermostat
9_26_2012_6_31_29_pm.jpg
I would like you to locate the defrost timer and turn the center with a flathead screwdriver slowly clockwise until compressor and fans turn off. Leave like this up to 30 minutes. This will cause the defrost to begin. If timer does not restart the compressor an fans after 30 minutes simply turn the timer again slowly clockwise until the compressor and fans restart. If the timer need to be turned like this then this would indicate that the defrost timer is defective and will need replaced. Let me know if you have questions Thanks Sea Breeze

Posted on Sep 26, 2012

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Hello, a lot of times it just is a good cleaning. That is most the time the problem.

To fix this problem, a little cleaning is all that is needed. When the room temperature is cooler the air going over the condenser coil will still get enough heat away to keep the refrigerator cooling. However when the room starts to heat up and the air does not absorb as much of the heat the refrigerator will start to get warmer.

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