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try turning off the printer and after that try to move the print head. See if it moves. If it doesn't you have to remove the case(it snaps on, there are little arrows on the bottom that show you where the clips are). After you remove the case there is a spring actioned thingy that parks itself right beneath the head, pull it an it should be easy after that.
1. Unplug printer from wall and remove power supply.
2. Unplug any phone lines or USB cords connected.
3. Remove printer attachments, paper trays and phone.
Figure 1 - Printer paper holder and completed print tray
4. Lift the front cover of the printer and remove the white rubber bar by pulling the blue lever on right towards you.
Figure 2 - Top view of printer showing the white rubber feed bar with purple attachment
Remove the screws underneath the front cover (6 screws), back of
printer (2 screws), and bottom of printer (1). View the images below to
find where to remove the screws.
Figure 3 - Top view of printer showing which screws to remove.
Figure 5 - Bottom view of printer. Image on left is cover to screw. Gently remove ribbon cable to reveal the gold screw beneath
6. Flip the front cover open and gently lift the top of the printer cover. Keep front cover open.
7. Remove the ink cartridges out of their carriage.
Figure 6 - Displays ink cartridge carriage with ink cartridges removed. Caution: Electrical hazard. Keep hand and metal pieces clear of board or any other electrical wires or parts.
The ink cartridges are all the way to one end. If the X4270 is plugged
in, the cartridge carrier is stuck and doesn't move. After further
investigation a noticeable small black plastic lever is preventing the
ink cartridges from moving. Photo below shows lever up and down
(cartridges already moved in image below).
Figure 7 - Shows
inside of X4270 and the lever that causes error #1200. Image on left
displays lever up. Image on right displays lever down.
8. Push lever down clockwise so it is flush with plastic wall. Refer to image on right in Figure 6.
Lift the front cover open (if not already open) and plug in the
X4270. Cartridges should move to center as if preparing for replacement.
10. Unplug the X4270 and remove power supply.
11. Remove bottom assembly carefully.
Figure 8 - Displays bottom assembly with lever and spring Note:
The cause of this problem is the spring slides out of place over time,
probably because of ink shed on one end of its loop and loop attachment.
Figure 9 - Displays loop attachment
Place spring in loop attachment and use hot tip of heated tool to
melt top of loop attachment to prevent further errors. Melt top of loop
attachment similar of that to a mushroom top.
Figure 10 - Displays fix for jammed carriage.
13. Reattach the lever to the bottom assembly and slide back into place inside the X4270.
Kodak ESP-5 error message 3515....tried Kodak way but didn't work....could hear the print head attempt to move but couldn't...unplugged unit from power....opened to expose the print cartridges...removed small screws on sides and back of printer...gently pry open top....turn gears on right side with finger toward front several turns.....check and see if print head will now move to center....(I removed cartridges and print head so I could see the blotter under print head move to back position. Re-installed print head and cartridges.) plugged power cord back in and turned on...unit cycled and then screen showed normal....replaced screws in top panel.....printed test page...back in operation......Don't be heavy handed....plastic will break very easy I think when opening panel if not careful...
This is what the service manual says for that error:
Printing position compensation failed
Cause: Carriage movement prevented by one of the following.
Damaged or deformed carriage shaft.
Solution: Replace the carriage shaft.
Replace the deformed parts.
Apply more grease.
Cause: Bi-directional print displacement compensation failed because the carriage motor is out of step, or
some similar reason.
Solution: Replace the carriage motor.
Home position error
Cause: Tried to stop the carriage unit that has been moving or to move the carriage unit at a pause by force.
Solution: Do not touch the carriage unit other than the carriage at the cartridge replacement position.
Cause: Foreign body in carriage section.
Solution: Open flatbed ***’y and remove the foreign body.
Cause: Loose carriage belt.
Solution: Replace the carriage unit.
Cause: Carriage motor does not work.
Solution: Switch Power OFF/ON.
Replace the carriage motor.
Cause: The position of the carriage cannot be detected (due to smears on the carriage encoder film or a MAIN
Solution: Switch Power OFF/ON.
Wipe the carriage encoder film with a cloth moistened with alcohol.
Replace the carriage unit.
Replace the carriage encoder film.
Replace the MAIN board.
Cause: Movement of the Cartridge Holder is blocked. Action: Clear the paper jam or foreign object that is preventing the Cartridge Holder from moving, cancel printing from your computer, then turn OFF the machine and turn it back ON again.
With power off, move the cartridge holders manually reseat the cartridges. Then power back on. If I could be of further assistance, let me know. If this helps or solves the issue, please rate it. Thanks, Joe
1. turn off the printer 2. remove power cable. 3. move ink cartridges to center manually 4. clean the metallic rod with kleenex or WD40 if required 5. Make sure that lids are properly snapped in for ink cartridges. 6. Connect power cable and try again to print
The ink cartridge had jammed the carrier and prevented it from moving. I stuck my little finger in the bottom of the carrier, pushed the cartridge up a bit, freed the carrier and was able to move it manually. I replaced the cartridge and all the messages went away. The printer now works as it should. Must have been a bad cartridge.