What is is the web site address for Back to Basics?
The ring that keeps liquid from leaking from the blender came with the blender got lost and the glass container broke. I just want to contact them for replacements but when you Google Back to Basics you get companies that sell the products but not Back to basics' website.
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Axles are generally left with cars and trucks.
That's because an axle transfers energy to more than one place by means of gears and cogs, like to a pair of driving wheels at right angles to the power direction..
What you refer to are spindles, prop shafts and other things.
For the sake of simplicity, the seals you speak of are made of rubber rings held by metal bands around the spindle squeezed very tight with oil trapped around the joint. That keeps the water out most of the time.
In bigger machines, the oil seal is often made from a tough kind of leather (true !) ...leather is a really good water proof material under heavy pressure and heat providing it's kept "wet" by oils or waters.
Blenders spindles tend to use rubber "O" rings around the shaft because there's not much pressure, it's enough to keep your milkshake from leaking into the blender.
Try tightening the ring by (unplugged), align and tighten the base ring, rubber touching glass, then the blade plate assembly, then the ring....Then place on the machine, press down and tighten more...
I find that you cannot sometimes get enough tighening by hand, due to the dimention of the ring and the human hand...
This is straight from the manufacturer: Canada - Warranty Information If your appliance is within the warranty period and you are experiencing difficulties please contact us 800-688-1989 or e-mail us at Customer Service. The Back to Basics Web site currently accepts and ships orders within the continental United States only.
Do you have any friends in the US that you could ship to? It would probably be prohibitively expensive compared to the cost of a new one.