Question about Whirlpool Duet GHW9150P Front Load Washer

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F21 the washer stops and this flashes. Why? - Whirlpool Duet GHW9150P Front Load Washer

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Hello, Welcome to FixYa. I know what the problem likely is since the error is "F21" but I'm currently using my iphone therefore I can't post all I would like to. If you go to either my profile (macmarkus) and look at my other solutions for F21 errors or copy and past this link below, I'm pretty sure you'll get your solution. Let me know if it works or if you need further help. Good luck. Regards, Macmarkus :) http://www.fixya.com/support/t6157269-when_switch

Posted on Sep 30, 2010

  • Mark MacDonald
    Mark MacDonald Sep 30, 2010

    Hello again,

    In the event my post didn`t work or you where unable to make it work.

    The "F21" on your model of washer indicates the machine has detected a fault or obstruction in the drain process.


    Chances are the pump itself is being obstructed by debris or some other foreign object as opposed to being faulty, although the faulty pump can`t be ruled out...yet.

    Here`s how to check it and clean it...


    Though it being full of water may make it messy. A wet-dry shop vac is handy in this situation.

    If it is in a position that allows you too lean it back against something strong or a second set of hands it will help if tilted back almost all the way.

    Careful not to hurt the machine or yourself, and undo the fill hoses and drain hose.

    **Turn off the breaker at the service panel or unplug the washer from the wall socket...safety first**

    1) locate the screws in front at the very bottom of the panel below the door and pull the panel down and forward until it is off. They will be either 1/4" hex head or #20 torx head screws.

    2) You will immediately see the drain pump in front of you with a large removable filter. ( **see image below...this is were a wet-dry shop vac and towels come in handy, also the use of the removed panel as a catch pan is beneficial...but you may still get wet )
    3) Turn it counter-clockwise should allow you to remove it and inspect it and clean it out. Make a good thorough inspection inside the pump as well not just the removable filter.

    4) Re-insert the filter and before placing the panel back run a test rinse/drain cycle to inspect for leaks and to verify the unit drains and spins now.

    ( If the problem still exist`s the "F21" will re-appear. If so you`ll need to check the hose/rubber bellows from pump to tub...back-flow ball...for other obstructions ).

    5) If all appears OK after your efforts, well your efforts paid off...pat yourself on the back. You just saved yourself potentially a couple hundred bucks !

    Now You should be good to go. Re-attach the lower panel and you`re back in business.

    **NOTE: if this still fails to remedy the F21 or if it returns immediately during the next drain you may require a pump unfortunately...part # 280187 available at "searspartsdirect.com" "repairclinic.com" etc.


    **This however can also be caused by the back-flow ball inside the bellows which connects the tub to the pump. There is a large clamp which secures it to the tub, but if you remove it to clean out all the dirt built up inside, make sure you get it good and secure when putting it back.**

    Let me know how it goes and if you require further assistance.

    Thanks for choosing FixYa. Please take a moment to rate the solution provided for you here today.

    Good luck.


    Regards,

    Macmarkus :)

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Posted on Jan 02, 2017

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Hi


Thanks for using FixYa. Error F21 indicates long drain, this error occurs when the drain time exceeds 8 minutes. To resolve this check the drain hose and make sure it is not kinked with any foreign particles; also clean the drain pump filter for any clogs. Also check if the pump is running fine. If still the issue is not resolved after all this then you might have to replace the pump. Please do rate the solution if the issue is resolved or post a comment for further assistance.


Thanks

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When F21 error code appears press PAUSE/CANCEL two times to clear the display.
Also check for the following issues

1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.

Thank you !!

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