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I HAVE A WM1832CW WASHER, WHEN TURNING IT ON , THE ERROR DE COMES ON AND THE DOOR DOES NOT LOCK, SOMETIMES IT WORKS FINE, OTHER TIMES I HAVE TO TRY ABOUT 4 TIMES,AND OPEN THE DOOR AND TRY AGAIN, WHEN IT DOES START THE DE, DOES NOT REMAIN. COULD IT BE THE DOOR LOCK OR HINGES. THANKS

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  • patmoric Sep 30, 2010

    Thanks, I ordered the door lock assembly, I checked everything else, including the door lock , it must just be worn out as it does make contact after a number of tries, will let you know when I replace the lock assembly.

    Thankks

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Hi

Thanks for using FixYa. DE is a door open error, you'll have to check the door if it's properly closed. Also check loose electrical connections at the door switch and PWB assembly. If everything appears to be fine then it is the door switch assembly that should be replaced. Please accept the solution if the issue is resolved or post a comment for further assistance.

Thanks
Rylee

Posted on Sep 30, 2010

  • Rylee Smith
    Rylee Smith Sep 30, 2010

    OK, Please accept the solution if the issue is resolved or post a comment for further assistance.

    Thanks
    Rylee

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1 Answer

What does the code de stands for


On front-load washers, it can stand for "door error", meaning the main control board thinks the door is open. If the door is actually closed and the de error won't clear, the electric door lock could be shorted, giving a false signal to the main control board. On the Samsung top-loader, it means a "child lock error" has happened. On that washer, you will see "CL" or "DE", the washer will auto-drain and an alarm will sound. To clear the error, close the door, turn off the power, then turn it back on.

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