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When turned on it would go to screen saying "A disk read error occurred, Press ctrl+alt+del to restart"..It would do nothing else..so following instructions from the internet i tried to restore it to factory defaults by pressing 0 & turning the computer on..i followed the instructions to restore it to out-of-box condition..it continued restoring until the cdc files then it says error: Status: 0xc0000e9 Info: An unexpected I/O error has occurred....now everytime i reboot it keeps saying windows is loading files then this error...plz help me

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The hard disk is defective and must be replaced. Only then you should reinstall, using the backup disks that you must have created before that. If you don't have the restore disk you must order it from them, and unfortunately pay for it.

Posted on Sep 30, 2010

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Doesnt startup,but rather displays "A disk read error occurred.Press Ctrl+Alt+Del",it does that again and again


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There are a couple of possibilities.

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