Question about Motorola Mobility W315 Cellular Phone

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When someone calls me they can't hear me talking on their end of the phone, but I can hear them.

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Sounds like you have a bad microphone on your handset. Probabaly not worth fixing with this older phone model. Check with your carrier to see what upgrade options you have. Most prepaid carriers have newer phones for less than it would cost you to fix the mic on this phone.

Posted on Sep 30, 2010

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Posted on Jan 02, 2017

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1 Answer

My phone is on mute, cannot hear it ring when making a call and the person on the other end cannot hear me talk and visaversa how do I unmute my phone HELP!!!!


You may have accidentally turned the volume right down. Try calling someone and when they answer, toggle up the volume using the navigation button.

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Contact your service provider. The problem is on the line.
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To place a free PC-to-PC call to another Yahoo! Messenger customer, you have a choice of three methods:

Method 1: If you wish to call someone on your Messenger List:

  1. Roll your mouse over the contact's name.
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Method 2: Using the "Actions" menu to use "Call Computer":

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Method 3: During an instant message conversation:

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Important: No 911 or other emergency calling services are available on Yahoo! Messenger at this time.

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No phone calls


Check to make sure that the phone is not in "mute" mode. If you are talking to someone and tell them to hang on and want to talk to someone in person without the caller hearing you, you hit the mute button so they cannot hear what you say. It sounds like you have mute enabled and just need to un-mute the phone.

To mute/unmute the microphone, look next to the speakerphone icon and click on it. It looks like a microphone. I hope this helps and good luck!
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When I am talking to someone on the phone i get a lot of static.


see what TTY mode your phone is in. TTY mode is under call settings or go to voice command and say TTY mode. I keep mine off. This mode is for people who are deaf, and people who are hard of hearing and use hearing aids.

Dec 12, 2009 | Plantronics Discovery 925 Bluetooth...

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The phone rings,states the number calling but you can't talk to the caller. When you answer the phone, the person on the other end can hear you, but you can't hear anything. You can't get a dial tone when...


The switch that the handpiece activates is not working. Could be optical, magnetic or physical. It may need cleaning, adjusting or a wire connection repaired. Also check the curly cord and its connections between the handpiece and telephone.

Nov 17, 2009 | Sakar Talking Caller-ID Speaker Phone

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How do I turn up the volume to hear people talking louder...all I can find is how to turn up the ringer volume...


On most mobile phones this is a setting hidden somewhere in the "Settings" or "Options" menu, but the easiest way to to fix it is with a simple phone call. While you are currently on a call with another person, you can turn the speaker volume up using the same button to turn up the ringer volume.

Note that this will only work if you try to turn up the volume while the phone on the other end is ringing or you are currently connected on a call.

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I have the BLITZ and when you call someone or someone calls yo you cannot here them at all but if you put it on speaker phone it works and speaker phone is getting very annoying.


The speakerphone feature lets you hear audio through the speaker and
talk without holding the phone.
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Hope this helps, let me know if I can help you with anything else.
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Calling sound problems


I have verizon, had the similar problem. Call *611 speak to someone in tech support, and have them send you out a replacement phone. If your closer to a store you can do the same thing, don't have to wait for the mail ha ha. Good luck though! Hope I've been of some assistance!

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Your probably going to have to take it in to your Cell phone service provider. I had the same issue and it ended up getting worse(meaning no one could hear me) and i had to have the phone replaced. More than likely something came loose.

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