Question about Canon PowerShot A710 IS Digital Camera

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The lens cover is stuck partially covering the aperture and I don't know how to open/close or reset it. Can you help please. Thank you. Alexis

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Your camera almost certainly has a lens error. This is such a common fault that I hope you don't mind me pasting my stock generic answer below. No point in reinventing the wheel!

Stuck lenses (in your case a stuck lens cover which is a less serious variation of the same fault) are probably the most common reason that compact digital cameras get thrown away, but there's a fair chance of recovering use of your camera again

The fault is commonly caused by dirt or grit blocking the mechanism, or due to it having suffered a recent fall. Another common cause is that the camera was in a pocket or bag and the power button accidentally activated and tried to open the lens against resistance. The mechanism may have simply become dislodged or there may be parts which have broken.

If your camera is still under warranty and has definitely not been subject to misuse then contact the Canon service department in your country to find out about a free repair. If the warranty has expired though a professional repair will far exceed the cost of replacing your camera. You will therefore have nothing to lose by trying to fix this yourself.

Please click here and you will be taken to an excellent article provided by the Camera Repair website. For the most part, you'll be guided on how to physically manipulate your camera to try and clear the fault.

If the link doesn't work then cut and paste the following address into your browser:-

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Good luck, I hope you manage to use this information to fix your camera. Please take a moment to rate the free answer I have provided for you.

Posted on Sep 30, 2010

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Protective lense shutter is stuck partially closed, causing black corners in the photos. How do I fix this, or remove the shutter completely?


This blog post outlines repair procedures for stuck lens covers. An A400 is used as an example. But for the A610, you might want to extend your zoom all the way out before removing the camera's batteries. Note that the A610 has four shutter leaves instead of two, so pay particular attention how they're assembled if you remove the lens ring. Also you'll be applying the ring loosening rubbing alcohol around the barrel's perimeter instead of the front as shown in the procedures. One other thing, try not to get any alcohol on the lens itself:

http://camerarepair.blogspot.com/2007/11/repair-of-stuck-lens-covers.html

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The outer lens covers can usually be repaired if you can get the parts, or you can try taking it apart, cleaning it and then put it back together.

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We are a digital camera repair shop, we have W55 lens repair listed in our store for only $65 if you're interested just let us know.

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I gently flicked the segments a few times, in case there was a grain of dirt causing it to stick (although the camera has never been in a dirty or dusty environment).  This caused the lens cover to close fully each time, but now it would not open fully, segment 1 would not open, although it would stay open if moved by finger.
Anyway, after a bit of fiddling, I got it working properly again.  The way that the lens cover appears to work is that only segments 2 and 3 are pushed open or shut by springs, segments 1 and 4 are pushed open and shut by tiny tabs that catch on segments 2 and 3.  If the segments somehow get pushed out of alignment, then they either bind (causing the cover not to shut), or they get disconnected (causing the cover not to open fully.
Now I am not sure exactly what I did to get the mechanism form the stuck open state to the not opening state, but from there the way to fix it is to:
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I can't provide any guarantees, and I am not about to repeat the excercise on my camera, but it was a lot easier than sending it off for repair.

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I know this is an old post, but for those who want to fix it themselves: try blowing lots of compressed air around the open lens shutter to clean the mechanism. Or use a hair dryer for a few seconds (don't want to heat up the camera). Also with the lens barrel extended and pointed downward, tap the lens barrel with a pencil while you extend and retract the lens by powering the camera on and off. A grain of sand in the mechanism is usually the culprit, and you want to try to dislodge it.

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