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I have an Epsom DX7450 combo printer. I wish to print ,say, a letter in black ink or just something in 'draft' and the printer software won't let me because one of the coloured cartridges needs replacing (or so the dialogue box says!) I have never had a printer that over-rides my instructions before and I woudl like to know how I can disable this interruption. Surely this can't be legal that I need to purchase a magenta cartridge from Epsom before I can print off from my full black cartridge? I'm sure you must have had a lot of complaints over this and I hope that you are able to help. thank you

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  • x-1234-x Jun 06, 2008

    I would like to purchase only black ink as i would only need that ink for my work. Although, this printer prevents me from printing a black and white document due to lack of cyan ink. i would not like to purchase these inks as they are a waste of money and i need black and white documents only.

    Please help

  • dutchwilly Aug 06, 2008

    Tried SSCLG software, didn't support the DX7450. Send the testreport from the tool delivered. Waiting for solution!!

  • sarahb1989 Sep 28, 2008

    The same thing is happening to me i only need black and white documents and it is asking me to replace the cyan and therefore stops me from printing any documents as a result. Also i bought new genuine epson cartriges spending over £40 for it to then say the cartriges were compatiable when they are the correct ones. I would say to anyone never purchase and epson printer they are a complete waste of time

  • NeoX Nov 03, 2008

    Same problem. Cyan ran out and it won't print black anymore. I tried to get past all pop-up windows that remind you to buy ink, but that doesn't help. I also changed the print properties to print black only, which doesn't matter either. It simply won't print. Really annoying...

  • Anonymous Nov 11, 2008

    put new epson branded cartridges in my dx 7450 on monday, on tuesday printer informed me that the magenta had run out then gave me an error message saying "this cartridge is not compatible for this printer, use only genuine cartridges" i don't think i will be buying epson again when i change over

  • MCL_IT Apr 14, 2009

    Same for me: can't print black and white till I purchase color ink. Can't find a way to reset the ink counter. Can't find a way to disable the status monitor. There is still color ink in this printer because I can still do color photo copies so I feel very cheated!

    I have done a lot of searching on google and found solutions for resetting the ink counter on other models but not the DX7450 (:>(

    If someone has time please try a driver from an earlier epson printer. Also, I guess the LINUX driver would let me print but I do not use LINUX.

  • Anonymous May 05, 2009

    cannot print in Black ink only even though I just bought a double pack for 40bucks... it won't let me print because the blue ink in the cyan pack is out--or it sez it is out. Who knows. This printer is a rip-off. I will never buy another Epson product. I advise anyone reading this to never buy Epson. In the morning I have to drive my daughter to school 10 miles away and I need to bring 80 B&W copies with me and I cannot. I will now have to make an extra trip during the day even though we are carpooling this week to save gas money, but that plan is ruined by Epson's nonsensical product demands...not to mention the time and the extra 60 $$s the cyan color cartridges will set us back. Epson is a thief company.



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Tried the software from ssclg but the dx7450 is not supported. I send them the testreport, i hope they stil support this tool!

Willem (NL)

Posted on Aug 06, 2008

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Download the SSC utility program, it can reset the ink levels. Follow the link below -

Posted on May 25, 2008


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