I recommend you settle in for about 2 hours, and spearespondentsk to every souls on earth that supports this product, always speak kindly, always ask questions about the person's nam....e who's talking to you and immediately write it down, always then call them by their name, make it clear that the problem is so serious that it's beyond understanding, wait out the "front line" respondents, get to the supervisors, then get the "inside track" phone numbers.... and if you do this right, you'll be awaiting the arrival of a brand new unit.
Toshiba is calling me tomorrow to apologize for being real jerks and helping me shop online for my BRAND NEW LAPTOP for FREE with an extended warranty.
In other words......work it, baby.
The Selkie
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