Question about Apple iPod 4th Generation MP3 Player

1 Answer

Ipod 20gb my ipod is not working. but my battery and charger are ok. i think i need to reformat it or restore it. but i dont know how and where can i get the software for my ipod 20gb. plz help me..

Posted by on

  • Anonymous Aug 26, 2008

    wont turn on

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Apple Master
  • 13,433 Answers

You need iTunes

www.apple.com/itunes/download


Heres how to restore the player

Restore

  • Note: Because Restore erases all of the songs and files on iPod, make sure to back up any files you've saved on the iPod disk. All of your songs, videos, podcasts, audiobooks, and games can be loaded back to your iPod provided that you have them stored in your itunes Library.
How to restore your iPod:
For Windows:
  • 1. Make sure you've reinstalled the latest version of itunes.
  • 2. Open itunes, and then connect your iPod to your computer.
  • 3. After a few moments, it will appear in the source list in itunes.
  • 4. Select your iPod in the source list and you will see information about it appear in the Summary tab of the main itunes windows.
  • 5. Click the Restore button. You will be prompted with one or more restore options that may prompt itunes to automatically download of the latest iPod Software. The 4 possible restore options are:
    • Restore Option 1: Restore - Restores with same iPod Software version already on iPod.
    • Restore Option 2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
    • Restore Option 3: Use Newest Version - Restores with the latest iPod Software on your computer.
    • Restore Option 4: Restore and Update - Restores with the latest iPod Software on your computer.
  • 6. A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, itunes will instruct you to leave iPod connected to your computer to complete restore.
  • 7. During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
  • 8. After stage 2 of the restore process is complete and the iPod is connected to the computer, the itunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.

Posted on May 25, 2008

  • Ekse Jun 01, 2008

    Hello,



    This thread has gone 14 days or more without a response. Please close the thread with a “FixYa” or “Helpful” rating.



    If the issue is not resolved, please post back with latest developments, what steps you took, etc. and I will assist you further as best I can.



    Thank you.

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Apple 20gb ipod classic it shows a plug in wall image what do i do


Charge it !

You can charge it by pluging into the computer if you dont have a charger.
Leave it in for 4- 8 hours.

Jun 07, 2011 | Apple 20gb Ipod Mp3 Player With Click...

1 Answer

The power supply is showing on my screen


The battery icon displays when you have no battery power left. Connect your iPod to a charger. If the iPod will not charge you'll need to buy a new battery.

Feb 28, 2011 | Apple 20gb Ipod Mp3 Player With Click...

1 Answer

Apple ipod stuck on now playing but will not go forward or backward. no sound


Best thing you can do is reset the ipod by holding the center and up on the click wheel to reboot. If that doesnt work do a fresh restore of the ipod through Itunes.

If that dont work find a repair service or replace the ipod.

Apr 17, 2010 | Apple 20gb Ipod Mp3 Player With Click...

1 Answer

My ipod says www.apple.com/support/ipod, not charging too


Hello :

Check the power cord or the charger first . If they both work fine , then the problem will be the battery . When a battery is dead it can't be recharged anymore . If you found that the battery is fine also , then the problem will be hardware failure . Take it to the service for hardware failure . If they couldn't solve the problem , then you need new device .

good luck .

please rate !

Mar 29, 2010 | Apple 20gb Ipod Mp3 Player With Click...

2 Answers

How to reformat my ipod using itunes?


How to Reformat iPod In order to reformat iPod to work on both Mac and PC, connect your iPod to a Windows computer. Then follow the steps in the how to restore your iPod article. This will reset your iPod and format it for Windows.
Now, resync your iPod with the computer that contains your iTunes library. ITunes will ask you if you want to erase and sync the iPod. If you say yes, this will redownload your iTunes library to the iPod.
At this point, you may also need a way to easily move your iTunes library to the second computer. A quick way to do this is with software that copies the contents of your iPod to a computer. Learn more about iPod copy and backup software here.
Checking iPod Format Each time you sync your iPod, you can check what format it is. In the iPod management screen in iTunes, there’s some data at the top of the window next to the image of your iPod. One of those items is “Format,” which tells you how your iPod is formatted.
Suggested Reading

Mar 27, 2010 | Apple iPod nano

1 Answer

Apple 20gb ipod mp3 player wont turn on. only shows apple sign and says apple/support


This happens quite often but does not necessarily mean that your iPod needs service.

Launch itunes first, (not by plugging in ipod and allowing to launch automatically.)
Then, plug in ipod. After you see it load into itunes, you can use the ipod restore function. You'll lose your music but you it will restore all of it after it resets.

Mar 04, 2010 | Apple 20gb Ipod Mp3 Player With Click...

1 Answer

I reset the my ipod just like the apple web site said. Then it showed a power cord going 2 an outlet from the wall. So i plugged it in the wall. It still showed it. Then I pressed the menu and center...


You must have a 3rd or 4th gen Ipod. It should not do this with a reset. If you reformat it through Itune , then it will. The plug into a power outlet means it is trying to reformat. If it will not, your hard drive is corupted or logic board. If it is the hard drive and you can get it to show on your computer, you can go to your disc utilities and erase the hard drive by writing zeros. then connect to Itunes and reformate. Plug into a power wall charger and it should complete. You need a good charge in your battery. If your battery is not charging or needs to charge , that will stop it from completing a reformat. I hope this helps.

Feb 07, 2010 | Apple 20gb Ipod Mp3 Player With Click...

1 Answer

Unable to transfer music files to iPod Shuffle in iTunes


What I would do is restore your ipod. Here is how to do that:

  1. Connect the iPod to your computer with the USB cable that came with your iPod, and open iTunes.
  2. After a few moments, you should see the iPod appear in the left panel of iTunes, under Devices.
  3. Click once on the name of the iPod under Devices, and you should see a summary of your iPod appear in iTunes.
  4. Click on Restore, and iTunes will start reformatting your iPod.
  5. After your iPod has been reformatted, you will probably be prompted to plug it into a wall outlet to complete the restore process.
  6. After you plug your iPod into a wall outlet via a wall charger, you will be able to transfer all of your files back onto your iPod. Connect your iPod to your computer again, and your iTunes will sync all your files. You should then be able to use your iPod to listen to music, watch videos, or view photos without any problems.


Sep 25, 2009 | Apple iPod shuffle Second Gen. Silver (1...

1 Answer

Ipod 3rd Generation


Test the hard drive by holding menu+centre to reset and immediatly holding left+centre when it reboots to enter the ipod diagnostic menu. Use the right arrow to highlight the Memory or HDD menu. Select it and you should be able to find out if the drive is dead.

If the drive is ok, try restoring the ipod through itunes.


Post back here if the drive is wrecked.

Jan 25, 2009 | Apple 20gb Ipod Mp3 Player With Click...

1 Answer

Ipod 20gb trouble


t tells me to plug something into it, but it looks like a charger. i do that and i press the menu and the click wheel and the bettery level stays the same!

Dec 15, 2007 | Apple 20gb Ipod Mp3 Player With Click...

Not finding what you are looking for?
Apple iPod 4th Generation MP3 Player Logo

370 people viewed this question

Ask a Question

Usually answered in minutes!

Top Apple MP3 & Digital Media Players Experts

Ron Dufek
Ron Dufek

Level 3 Expert

398 Answers

Raisin Brann

Level 1 Expert

28 Answers

nexrad_chris

Level 2 Expert

117 Answers

Are you an Apple MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...