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thats usually means the flyback or the horizontal output transistor is shorted. i would replace the flyback thats most likely the cause. If you need me to post a link of where you can get a replacement flyback with instructions how to reoplace it. please let me know
First of all try getting a Symphonic remote - http://www.miracleremote.com/ not that expensive. Then you can access all areas of the TV, including all sub menus and see how the audio is set-up.. Could be you have it in SAP mode, (Second Audio Programming), in which case you will hear nothing...