Question about Canon Office Equipment & Supplies
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Posted on Jan 02, 2017
E000100-0001 is a secondary code to the initial problem. It means verbatum " The power has been turned off and back on again without resetting the error ". So, there was a previous error code that instructed the customer to turn off the main power and turn it back on in an effort to reset the code. Unfortunately this must have been an error code regarding the fusing system. Canon designed the copier to prompt the customer to power the copier off and back on for all error codes, and more often than not the copier can recover to some degree or another. Fuser codes on the other hand WILL NOT reset even though the display says to power off/on . You will need to go into service mode to reset the error. Press "additional functions"......then the numbers 2 and 8 at the same time and then additional functions again. If you have followed these steps properly you will now be in service mode and a different screen. Just follow these instructions. Press copier. Press functions.Press clear.Press err.Press ok. Power off and on . This WILL clear the code. However, if the problem still exists the code will return of course. THAT code is the one we need to troubleshoot! :-)
Posted on Apr 20, 2008
SOURCE: Error code E000025-00001
there is a toner feed motor over currente detection error, there is a toner botle motor connection detection error.
1- check the connector for any fault in connection.
2- replace the motor
Posted on Apr 09, 2009
to be honest the fixing assembly needs to be rebuilt. the sutter inside the fixing assemble has becomes warped or has locked up and the gears on it could be worn or broken.. unfortunatly that is the only solution for the problem
Posted on Jun 09, 2010
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