Question about Vtech V.Smile TV Learning System

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My Vtech vsmile didn't work a the time I push the power button never happend my batterie are test and are brand new an i try to connect direct with a power supply never work again

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There are problems with the power adaptors. Did you use a VSmile power adaptor, or something that just seemed to fit the unit? Using the wrong power adaptor (like unknowingly plugging a Leapfrog power adaptor) into the unit can cause damage to the Vsmile Board.
Push and hold the power (smile) button for one minute, then install fresh batteries. if it powers back up, then try:

Dirty Smartridges (the game cartridges) are to blame for about 90% of VTech Vsmile products not powering up.
In some instances, the cartridge slot on the unit itself can become damaged and will cause no power up.
Kids (of all ages) can dirty a smartridge in less than a second, and render the whole system dead.

Posted on Oct 01, 2010

Testimonial: "Great job Thanks a lot i do a little clean up of my vsmile I do what you say to I need to do and now MY vsmile Work!!!!"

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Any ideas on how to get my Vtech Vmotion controller to connect again?


take the batteries out of console. Hold the start button for 45 seconds. Put the batteries back in. Turn console back on. Controllers should work now.

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Vmotion control stop working? Here is the solution: Take the batteries out of the console. Hold the start button (green) on the front of the console for 45 seconds. Put the batteries back in. Turn on the console. Controllers should work now. Good luck. It worked for me :)

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Our Vsmile won't play


Make sure the system is off before inserting any cartrdiges. Things you can try to get the V.Smile TV Learning System to work:
1) Press the Reset – Press and hold the ON button for about 10 seconds
2) Make sure the game is inserted far enough into the system, and that it is pointing in the right direction. You may occasionally need to clean the contacts.
3) Also, make sure you are using the supplied power cord/adapter, not batteries. Batteries cause more problems than they’re worth.
-Tha Mp3 Doctor

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Turning vsmile pocket on with batteries


All you need are 4 AA battery of anykind. Open the back cover, remove the Vtech rechargable battery pack and insert 4 AA batteries in its place. Now your child will enjoy there Vsmile again.

Dec 14, 2008 | Vtech V.Smile Pocket

1 Answer

Game not connecting when put in vsmile


Make sure the system is turned off before inserting the cartridge.

1) Press the Reset – Press and hold the ON button for about 10 seconds
2) Make sure the game is inserted far enough into the system, and that it is pointing in the right direction. You may occasionally need to clean the contacts.
3) Also, make sure you are using the supplied power cord/adapter, not batteries. Batteries cause more problems than they’re worth.
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Nov 11, 2008 | Vtech V.Smile TV Learning System

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Vsmile will not turn on


HI! Have a few ideas for you. First, are the batteries brand new never used good batteries? Also, are you sure they are in the correct way? If so, try to reset the system. Unplug all cords from the Vsmile. Then, for a full timed minute, press down BOTH buttons on the front of the console. After the minute, plug everything back in and try to power it up. If this does not work for you, please contact Vtech Customer support. You can reach them at 18005212010. Hope you find this helpful! Good luck! :)

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Pocket Vsmile


Maybe you have to buy a new rechargable battery pack. I have had one before and for some reason it no longer charged well. It too would hold a charge for only a small period of time, definately not long enough to appease my daughter! :) Try giving vtech a call and see what they say. At the very least they can help you get a new pack. Here's the number! 1.800.521.2010 :)

Aug 24, 2008 | Vtech V.Smile Pocket

2 Answers

Vsmile home unit and 2 Vsmile pockets no longer work! GR!!!


You should definately call customer service! I had to do this with our vsmile and they were very helpful with tech issues immediately. You can call them at 1.800.521.2010. One thing to try, they had me do this on the home unit. Unplug everything, then hold down both buttons on the front for one full timed minute. This resets the unit. See if this works for you. They will ask you to do it on the phone first anyway. If not, I hope they are able to suggest other helpful solutions for you! If not, you can find a good deal on a new one on ebay. Good luck! I know how much the kids enjoy this unit!! :)

Aug 13, 2008 | Vtech V.Smile TV Learning System

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