Question about HP Photosmart C6380 All-In-One InkJet Printer

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0x61011beb general error - HP Photosmart C6380 All-In-One InkJet Printer

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3 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

leethedeuce
  • 4472 Answers

SOURCE: How to fix general error

First try:
1. Plug it directly into the wall, rather than into a UPS
2. Verify that the unit is switched on. Disconnect the USB/Ethernet cable from the All-in-One and also disconnect power cable from All-in-One and also from wall outlet.
3. Wait 30 seconds.
4. Plug in the power cable to All-in-One and also to wall outlet.
5. Check for the functionality.
secondly try:
1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.
2. Then, press and hold # and 6 while plugging in the power cord.
Continue holding until it displays Semi Full Reset message in the front panel of the All-in-One.

If the problem persists there is a hardware malfunction that can't be fixed without the unit being sent in for repair. If it's under warranty then send it into hp for replacement. If not you may want to consider replacement.
Thank you,
Lee

Posted on Dec 01, 2010

rommelalilin
  • 2178 Answers

SOURCE: I just bought yesterday an HP photosmart c310 and

Re-apply power - unplug it, check for any shipping tape inside the printer (read the installation instructions) and plug it back in.

Posted on Jan 08, 2011

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MY OFFICEJET 6500 appear 0X61011beb problem , according to FAQ still fail, i just change INK, why HP printer so weak itis my second HP PRINTER, HOW TO SOLVE IT ASAP?


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I just bought yesterday an HP photosmart c310 and it doesn't work keep geting a general error message 0x61011beb- what do I do?


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