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Re: RCA MP3 TH1100A Charge Problem
Get the firmware upgrade first. If that fails,
Try this: disconnect the player from the computer, turn it off,hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If that fails, the Mp3 player has a hardware issue and needs to be replaced - call RCA.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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You need to charge the battery so you can continue playing your MP3player. Connect the supplied USB cable into the player and then plug it into the USB port of your computer. The computer will charge up the MP3 player and you can also copy mp3 music and photos etc to the MP3 player.
You could try say Ebay... or the like.
You cannot usually charge a totally flat, or even a half flat battery from the USB port. These are on;y used to "Top UP" the battery... You need to replace it with a fully charged one,and then us the USB to keep it fully charged.
I am not sure if this is gonna work but, since you've tried all other steps why dont we give this a try too...LOL :-)
To troubleshoot this issue, try one or more of the following methods in the order in which they are listed:
Let your Zune device charge for 30 minutes, then disconnect and reconnect the cable to turn on the player. It can take up to 3 hours to fully charge.
Connect the Zune device to a different USB port on the computer. Use a USB port on the back of the computer. Do not use a USB hub.
Use another supported high power source, such as an Xbox 360 console, a Zune AC Adapter, a Zune Car Charger, or a Zune FM Transmitter/Charger.
Note These devices are sold separately.
If you are connecting your Zune device to a mobile computer, make sure that the mobile computer is plugged in and is not running on battery power. Many mobile computers are configured to conserve power when they are running on battery power to extend battery life. This behavior may affect Zune device charging.
If the Zune device is charging slowly, be aware that, for optimal charging, the Zune device requires at least 500 milliamps (mA) of power. Frequently, USB ports that are located on the front of a computer and on some USB hubs are low-power, 100-mA ports. Typically, the high-power, 500-mA USB ports are on the back of the computer. Additionally, when you suspend the computer or put the computer to sleep, high-power USB ports may be switched to low-power, 100 mA mode.
If the device boots to the home screen but is still not charging correctly, continue with the "Home screen is displayed" steps in the following section.
Both the TH1100 and TH1101 require Windows 2000 (Service Pack 3), Windows XP (Service Pack 1 or higher) or Windows Vista. All of these OS's will recognize the players without you installing any drivers.