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What do you do when your xbox 360 screen turns black but you can still here the sound

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Plug the video cable back into the TV.

Posted on Sep 30, 2010

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I would try having the firmware reloaded or updated. Sounds like a problem there. Try going to xbox.com and downloading the update for playing older xbox games. This also updates the firmware.


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May 20, 2009 | Microsoft Xbox 360 Console

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Xbox 360 plays for a few minutes and then the screen goes black with no sound or picture.


your graphics processor IC chip needs its solder joints reflowing, and the heatsink re securing.

This will solve the problem.

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May 19, 2009 | Microsoft Xbox 360 Console

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My Xbox 360 is in black and white, it also has no sound!!


The problem could lie in the audio video cable or Hdmi cable. Try replacing that or even taking the 360 back for a new one. If thats not the solution then it could be the input on your tv.

Mar 15, 2009 | Microsoft Xbox 360 Console

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No screen on the Xbox 360


right do the towel trick it works. wrap the 360 in 2 towels and leave it on for 15 mins. then go bk to your xbox un wrap it. put it near a window if possible ( i did and its working fine) due to it being near a window you will get no overheating and its well ventilated.


Dec 14, 2008 | Microsoft Xbox 360 Console

1 Answer

No Screen on the Xbox 360.


i would help you but i have the same thing my did that to but my xbox show me colors then it whent to black screen and says to call xbox/support

Oct 19, 2008 | Microsoft Xbox 360 Console

1 Answer

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I had this same problem. What happened to me was that I mixed up the color coding on the tv cables. You can try to check if you did this. If not, call the help line on xbox.com.

Jan 13, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox 360


your video ic has gone bad
http://forums.xbox-scene.com/index.php?showtopic=415408

Jan 08, 2008 | Microsoft Xbox 360 Console

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