If you have the wrong Keymap in your Settings files the Computer cannot see and will map letters and numbers where it is told to. Try to find the correct map for your Keyboard and set that up on the control panel /System Preferences of your Computer... C
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Use the "Fn" key in combination with one of the F Function keys(example - F1 F2-F3 etc.) above the set of numeric keys. It will be a dual symbol key, meaning it will have wireless icon printed on it or the word "WiFi" in addition to the F number. It is usually one of the first 3 or 4 F keys. Remember, the "Fn" key must be pushed at the same time. It is a key combination like using <shift> and a regular alpha key to put a letter in CAPS.
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try turning off filter keys. if you don't know how to do this, go under control panel, click on the search bar if you have vista, just type in "repeat" and click on the filter-keys link. then uncheck the "turn on filterkeys" box and click apply at the bottom. best of luck.
I think it is not the Fn key but the NumLock that is activated. Look for the key labeled NumLk , this is the number lock. Also check if the light on the notbook with a number (usually number 1) is on. If it is on, yo must deactivate the numlock by pressing it again. It works in toggle mode. Sometimes the numlock is activated together with the shift key, sometimes with the function key.