Question about Kenmore Elite 45986 Front Load Washer

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Kenmore elite HE3 washing machine fills with water while the door is open (or closed) and the machine is not on. There are no error codes visible. Lights are all off. This is an intermittent problem, about 5 times during the last few weeks. When we deliberately wash clothes, seems to work just fine and drains completely. Today, the door was closed and it completely filled, all on its own. Poltergeists?

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Hello,

Welcome to FixYa.

Based on your description..."fills with water while the door is open (or closed) and the machine is not on
" You likely have a faulty inlet water valve.


Here`s an easy way to check...

1) First drain the standing water which presently exists, if any.

2) Unplug the washer from the wall/power outlet and allow a period of time to pass, 12 hrs or so. If the unit has standing water in it after wards you need a valve.

If it doesn't have water in it after-wards then the valve is being energized when it is plugged in even when it should not...that indicates a faulty control unfortunately, but not very likely.

The valve # is 8182862 and varies in pricing around $40 - $75.


It should be available at most brick and mortar appliance part locations or if you prefer on-line shopping try "searspartsdirect.com" "repairclinic.com" or "appliancepartspros.com" to name a few.

To swap out the valve simply follow these steps...

**Unplug the unit from the wall before attempting any repairs suggested here...safety first**

1) turn off the water and unfasten the hot & cold fill hoses going to the washer.

2) remove the three screws along the back of the top panel and then slide the top panel back slightly and pull up. The panel should lift away.

3) in the left rear corner ( when observing from the front of the washer )you should now see the valve.

Kenmore elite HE3 washing machine - caf1161.jpg

4) remove the wires, carefully the harness has little release tabs which must be bent back slightly to pull the wire & harness off.

5) remove the hose to the dispenser assembly, a pair of pliers or vise-grips works well here.

6) remove the screw on the outside back wall of the washer and pull the valve out, voila !

465fa60.jpg Reverse order to put the new one in and good job. You potentially saved yourself $200 or more for parts and labour.

Hope this answers your question but more importantly solves your problem.

Thanks for choosing FixYa for your repair solutions today. Let me know if you need further assistance.

Please take a moment and rate the solution provided for you as well as a testimony if you feel it warranted.

Good luck.


Regards,


Macmarkus :)

Posted on Sep 29, 2010

Testimonial: "Thank you kindly, Macmarkus. Pictures and everything!!! We'll follow your suggested procedure."

  • Mark MacDonald
    Mark MacDonald Sep 30, 2010

    Hey no trouble. Please let me know if requiring further assistance/guidance.

    Good luck.

    Macmarkus :)

  • doetz15 Jul 27, 2011

    Hey Macmarkus. Not sure if you will get this or not but what happens if I unplug the washing machine and no more water comes in? What do you do then? You mention that it is probably a faulty control. How do you fix this because this is the issue I am having? Thanks in advance.

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  • Expert
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Bad water valve

Posted on Sep 29, 2010

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