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My exilim casio ex-280 camera says memory locked.IT is not locked it is unlocked,i have tried a new memory card and it says memory locked.Is there a number of the manufactures that i can call to report this problem and send it back?

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This is such a common question that I hope you don't mind if I paste my generic answer below. Note that cards may appear to be unlocked when they're not. The answer also covers what to do if the card is faulty.

Your camera uses SD memory cards. On one edge is a slider switch: towards the electrical contacts is the unlocked position and away from them is locked.

Unfortunately, the switch is easy to move accidentally and it's also easy for it to appear to be unlocked when it isn't. Like any mechanical component it's also possible for the switch to fail.

If the switch is in the locked position then slide it fully to the unlocked position; if it's already in the unlocked position, slide it fully to the locked position and then fully back again. There should be a soft click at each end of the switch travel, if not then the switch is definitely faulty or obstructed.

If that fails, then try looking closely at the switch in both positions to ensure that there is no debris obstructing its movement, if not then check the electrical contacts to ensure that they're completely clean and grease-free. Don't touch the contacts with your bare skin, but if the contacts need cleaning then a cotton bud (Q-tip) moistened with a little alcohol or methylated spirits can be used to clean them.

If you still have no fix, then try a different SD card as yours may have an irreparable faulty switch. If the card does prove to be faulty then on most major brands you may be able to return them to the manufacturer for exchange: I've found that they will often do this on a goodwill basis even if the card is out of warranty. Just check the manufacturer's website for support details.

If all options regarding the memory card are unsuccessful, then you have a faulty camera and further remedies require either a professional repair or replacement of the camera.

I hope that my answer has been of use and has given you additional options to fix your problem. Please take a moment to rate my reply.

Posted on Sep 30, 2010

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