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Samsung rs20 fridge free

Fridge not cooling properly. 2and a half years old. Defrosting freezer rectifies this but only for a couple of days.

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  • gibblenomo May 28, 2008

    My problem is due to a design fault which Samsung have agreed to rectify. I did not know it but this particular model of fridge-freezer has led to a very public campaign culminating in a "Watchdog" programme about Samsung. The company has agreed to fix all fridge-freezers of this model which malfunction in this way.

  • dtoram Jul 25, 2008

    hI I have the RS20 the freezer part is leaking water and freezing ath e bottom so when you open the door it starts to defrost then getting puddles of water on the floor

  • mrafiq1939 May 08, 2009

    I got a Kalvinator no frost refregerator model knt283gy. On compressor return pipe ice is formed when the compressor is working. Is it harmful for the compressor. It is necessory to reduce gas in this fridge. Thank you . Rafiq

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Frost-Free refrigerators have a defrost cycle that they must go through after every several hours of accumulated run time. This is normally done by mechanical means which include a: 1.Defrost timer
2.Terminating thermostat
3.Heating element
Timers are usually 1st to fail. To test the timer you can manually rotate the timer knob to a defrost cycle but then it has to be rotated out manually also. To test the timer, rotate the knob slowly until you hear a distinct click or snap, then stop turning.If the refrigerator is running,(which it should be because it is attempting to cool), it should immediately shut off.
Within a few minutes you should be able be able to hear sizzling noises and/or popping or cracking sounds. If you observe any of these noises, then you have a faulty defrost timer. Allow the heater to remain on for approximately 45 min. to 1 hour, (you may hear water running into you defrost pan under the unit, behind the toe-plate grille), then rotate the knob until the refrigerator comes back on. The unit should then work normally for another few days before you have to repeat the cycle until you replace the timer. If your test is inconclusive, then you will need a technician to do the rest.
Manufacturers locate timers in varying positions depending on design. Usual locations are in:
1. The fresh food compartment, mounted in with or around the cold control,(identifiable by a small knurled knob protruding out of a protective covering). It is usually a small, black, odd-shaped component with the knob on it.
2. Behind the toe plate grille mounted to either side of the frame.
3. On the outside, back wall, inside a rectangular shaped box with the knob protruding through the hole.
If you are unable to locate the timer, then a technician should be contacted for service.

Hope this helps...Let me know if I can be of any more assistance.

Posted on May 25, 2008

  • David Emmel
    David Emmel May 29, 2008

    Thanks for the feedback! I will store this in my memory bank for future reference. You may have just helped hundreds of other consumers fix their problems.



    Illeagle

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  • 828 Answers

Your automatic defrost system is malfunctioning. Problem could be in the defrost timer, heaters, or defrost thermostat. I suggest you call the place of purchase and request service. At 2 and a half years the parts will not be covered under warranty.

Posted on May 25, 2008

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