Question about Rinnai RHFE-431FAIII 16,700 BTU Direct Vent Furnace Energy Saver Heater - Natural Gas
Hi, we have a Rinnai 516TR. After the heater has been on a short while it stops and flashing a error message of "12" on the display. Nothing in our user guide says anything about error messages. We're lost and are sick of getting up every 5 mins to turn the heater back on! Help!
An error code of 12 on your heater means a flame failure has occured. It could be the following: Flame Rod dirty, Obstruction in burner, improper gas pressure, or a bad ignitor board. I am suggesting you get a technician who is familiar with Rinnai products to check out the above items.
Posted on May 27, 2008
I fix Toyo's which are related to your heating unit. When a Toyo Laser 30 has an error code of 12, it means that the screen in the back is plugged up with lint, dust, or something causing the unit to over heat. A screen with what appears to be a little fuzz can be a significant clogging of the cooling air passive design of the system. Look for a lint screen and try cleaning it! Also, check out any info is the book about screen filters, fan shrouds etc in case your wording is diffrent. Toyo Tech
Posted on May 26, 2008
I get this problem from time to time. It makes no sense. It happens randomly, and if I shut it off and turn it back on it comes right back up. Unfortunately this doesn't give us any peace of mind when leaving the house in the winter for a few days, or even when going to sleep when it's in the teens or single digits at night.
Posted on Jan 07, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jan 07, 2013 | Rinnai Vent Free Gas Heater/
Feb 24, 2012 | Rinnai Heating & Cooling
Sep 06, 2010 | Heating & Cooling
May 17, 2010 | Rinnai RHFE-1004FA 38,400 BTU Energy Saver...
Jul 28, 2009 | Rinnai Water Heaters
Apr 24, 2009 | Rinnai Toyostove Direct Vent Heater: Laser...
Aug 15, 2008 | Rinnai Heating & Cooling
Jul 13, 2008 | Rinnai RHFE-1004FA 38,400 BTU Energy Saver...
Jun 29, 2014 | Rinnai RHFE-431FAIII 16,700 BTU Direct...
7,813 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: