Question about GE Profile Arctica 25.4 Cubic Feet Side-By-Side Refrigerator With Dispenser PSS25MGMWW

3 Answers

Freezer and fridge of GE Priofile Arctica is not freezing and the fridge is warm. I cleaned the coils in the back and it worked for 1 week. The freezer does not go lower than 29 and the fridge is at 42-the freezer is blowing cold air but not into fridge-also when I open the door the middle part is hot and when I pull the fridge out the back is also hot. Please help. Sandra

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  • sandra_buca Sep 29, 2010

    what about the middle strip being very hot and the back where the coils are also being hot?
    I hear the fan making noise but it is not strong enough to cool down the fridge lwer than 42 and the freezer is still at 29.

  • sandra_buca Sep 29, 2010

    I have already cleaned the coils-per my 1st message and the fridghe was working properly for 1 week. It sounds like the fan in the fridgerator is not working and the one from the freezer is not cold enough. Please suggest if I should call a repair man or can fix myself.

    Thank you
    Sandra

  • sandra_buca Sep 30, 2010

    I can't pop this off easilyt..and I don't think blowing the dust out will fix the problem?

  • sandra_buca Oct 01, 2010

    yes, thank you.

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Hello, Sandra

The answer to these questions lies in the way the freezer/fridge combo works. The freezer is where the cooling coils are located. Then air is moved over the coils and circulated through the fridge side by a small blower or fan. The problem arises when the air is not circulated for some reason.

The reasons the air is not moving is usually two reasons
The fan or blower has failed.
The coil is covered over with ice and blocks the air flow.

The first reason is pretty simple to fix, you simply replace the air circulator and things are good again.
The second reason can be more difficult.
1. The timing device that runs the defrost cycle of the refrigerator is defective.
2. The heater coil that melts the water is shorted or not working

Usually the first thing to check is the heater coil. If there is resistance through the coil then most likely it is still good.
The timing device can be an advanced defrost control board or a mechanical timing device.
If the heater coil checks out to be good then the problem should be the timer.

For most situations, unplugging the refrigerator and allowing it to defrost on it's own will get you going temporarily, till parts can be shipped to you. That will melt the ice and give you a few days or a couple of weeks till it ices up to the point where it will not work again.

So you can see that the problem can usually be traced to one of three things.
The fan or blower
The timer device
The electric heater coil
By methodically checking these parts you can isolate your problem and fix it.

Hope this help out in solving the problem. Take care

Posted on Oct 01, 2010

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Cleaning the back of the fridge is half right. You also need to clean the front. If you are looking at your fridge, down along the floor you will see a grate. You need to pop this off and vacuum down there as well. And if you have a shop vac, after using the vacuum part of the vacuum, then put the hose on the blow side to clean the areas that you couldn't reach. Make sure to unplug the fridge before cleaning.

Good Luck!

Jim

Posted on Sep 29, 2010

  • Jim Parker
    Jim Parker Oct 01, 2010

    Yes, the grate can be a little tough to pull off, but this could be the source of your problem, or the cause of the problem. When machinery cannot breathe, it begins to get extremely hot. So if the fridge had accumulated much dust and dirt over time, then it was working overtime to try to cool down; hence the problem now. If you are unable to remove the grate in the front, or you don't think this is the cause of the problem, then I would call a "Repair Man".

    Good Luck!

    Jim

  • Jim Parker
    Jim Parker Oct 01, 2010

    Thanks for accepting my answer and rating my solution Sandra!

    If you should have any questions about "Drywall Finishing/Patching", or know someone who does, put your questions to Category:"Tools- Building

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Hello,

If your refrigerator is not cooling, the problem could be any of the following, follow the steps below one after the other to fix the problem of your refrigerator not cooling.

First of all, the most simplest thing to do is to check the temperature. It might have happened that the temperature control may have been turned off unknowingly, which is the reason for the problem. So if that's the issue, just set the refrigerator at 37 degrees and you are all set.

Poor coiling leads to a heavy frost build up on the evaporator coils. A frost build up, specially on the ceiling of the freezer, is a sign of problem in the self defrosting system or damaged gaskets of the doors. Therefore, check if the refrigerator is facing such a problem and defrost the refrigerator. It would not cool well if the defrosting is not happening properly.

A dirty condenser may be the culprit for your refrigerator not cooling well. What will happen in case if the condenser is dirty is that it will cut off the extra load. That work is done by the thermostat on the side of the compressor in case the refrigerator heats more than usual. To rectify this problem clean the condenser coils using the vacuum cleaner. These are either behind or beneath the refrigerator
In case the refrigerator is not leveled, that too can lead to the refrigerator not cooling properly, because if the level is not right, the door of the refrigerator may not close correctly, causing cooling problems. If this is the case, it might be necessary to ensure that refrigerator is at level and is slightly tilted back. Do some adjustment to get that correct level using a wooden block or see if the screws on the leveling legs need some looking into.

Check out the door seal. If the door seal is worn out, it will definitely result in frost build up and that won't allow the door to close properly, thus the problem of refrigerator not cooling. In addition to that there can be a problem in the door even if the level and other things are fine. You would need something to do about the door then. May be loosen the hinges and fix them in order to get the correct position of the door. Eventually tighten the hinges.

The food and freezer sections will go dysfunctional if the evaporator fan is not working properly. This is because then there will be no airflow to the freezer or the other sections of the refrigerator. Confirm if both the fans are working well by listening to the sound emitted by them. There is a possibility that one may work and the other wont. For that, may be you would have to look for a blockage or something in the one which is not working. Even after doing this you do not find any problem in the fan, you may need to replace it. This are are the general procedure for troubleshooting refrigerator not cooling. with all this, you should be able to identify and fix the problem.

Take care.

Posted on Sep 29, 2010

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http://www.acmehowto.com/howto/appliance/refrigerator/refrigerator.php


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3 Answers

GE PRofile Arctica


Just had mine with the same problem fixed today,it was the main board on the rear of the fridge,common problem with these models told by the tech.
I believe you can get a free board fom ge but you pay labour

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