Question about HP DeskJet 6540 InkJet Printer

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Ink problem After I installed a new color in cartridge the arrow and power key are blinking and nothing will print.

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  • Kim Parker
    Kim Parker May 11, 2010


    • Did you buy a "refilled" generic cartridge?

    • Did you buy the correct number (please recheck hp online with number on the cartridge)

    • Did you remove the tape from the cartridge? (silly question but just in case you didn't it would give you this kind of response)

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  • 521 Answers

Try cleaning the brown dotted circuit of both cartridge and printer with moist tissue,then insert again.

Posted on Aug 08, 2008

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eagle338
  • 4889 Answers

SOURCE: will not print at all

You can try restoring the printer to factory settings..and try agian it has worked most of the times for me..Let the catridge be in the printer when you do this..

Posted on Oct 27, 2007

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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My hp office jet all in one printer is only displaying error ,when i turn it on


HP Officejet J4580 All-in-One Printer Troubleshooting ' HP ...

support.hp.com/us.../HP-Officejet...All-in-One-Printer.../troubleshooting/
Let HP find my products ... Note: This tool can only find HP products you are currently using or ... Error · Printer Problems after Upgrading to Windows 10 · A 'Paper Jam' Message Displays for HP Officejet J4500/J4600 All-in-One Printer Series ... PrinterSpecifications for HP Officejet J4500 and J4600 All-in-One Printer Series ...

A 'Paper Jam' Error Displays on the HP Officejet 4215 a


Dec 18, 2015 | HP Office Equipment & Supplies

2 Answers

Cartridge 91


Regarding your recent inquiry about the HP 94, 95, 96, 97 or 98 ink cartridge error message/condition and inability to print to your HP OJ 7310 printer, this type of problem is normally associated to an electrical connection issue between the printer and the cartridge, or more likely, an internal micro-electronic failure inside the cartridge itself. An electronic failure of the cartridge would be unrelated to the ink cartridge refill process; this same failure can occur with a brand new ink cartridge*. While there are workarounds available, they are considered temporary in nature (and do not always work). Please execute the 'Tap 41' Diagnostics Test Report below to confirm which cartridge is actually causing the issue and to check the cartridge's overall electrical health (refer to Procedure C. below) or see our HP OJ 7310 support page: http://inkjet411.com/?page_id=1826


Please first verify the age of the ink cartridge(s)....look at imprinted date on front (or back) of ink cartridge. If this 'warranty expiration date' has expired, then potential cartridge failures can occur due to internal corrosion, etc.

NOTE: Unfortunately, alignment pages and internal self test prints will usually print Ok even if the cartridge is internally electrically damaged. Do not use these test pages as a proxy for determining whether a cartridge is good or bad, only the 'Tap 41/43' diagnostic test report can yield this information.


PRINTER CLEANING / DIAGNOSTIC PRINTER TESTS:

A.Ensure BOTH carriage/flex cables and BOTH ink cartridge contacts are thoroughly clean before proceeding: http://inkjet411.com/?page_id=1519

    B.Verify the carriage clip (metal restraining band) for the black cartridge stall is installed/present (if applicable for your printer model)....remove the color cartridge and look at the color clip/stall position for a direct comparison. If the carriage restraining clip is missing then you have a mechanical failure of the printer. Check your user manual.
    C.1. You can confirm the black and color ink cartridge's electrical health by running the 'Tap 41' diagnostics test (most Officejet models - see C.2. below for alternative procedure):

      a.Load Letter/A4-size paper into paper feed tray.
      b.Press the * and # keys simultaneously.
      c.Enter 124 (or 123 on some models) at keypad. The 'Underware xxxx' menu should be displayed (or 'Support xxxx' menu).
      d.Use the arrow keys to navigate to the System Menu (on certain Officejet models you may need to go to 'Reports Menu'). Select Ok.
      e.Use the arrow keys to navigate to the "print-mech button tap" menu. Select Ok. LCD screen should display "code = 0".
      f.Use the arrow keys to enter "code = 41" (or just enter 41 on keypad). Select Ok. The Tap 41 diagnostic test pattern should begin to print. Refer to 2nd video at link below on how to analyze the printed diagnostic pattern.
      C.2. Officejet 6200/6210/6310 Alternative Service Menu Access:
        a.Press the * and # keys simultaneously.
        b.Enter 124 (or 123) at keypad.
        c.Use the arrow keys to navigate to the System Menu. Select Ok.
        d.Use the arrow keys to navigate to the 'print-mech tap test'. Select Ok. Should display 'code = 0'.
        e.Use the arrow keys to enter 'code = 41' (or just enter 41 on keypad). Select Ok. The Tap 41 diagnostic test pattern should begin to print.
        NOTE: If nothing prints, then try entering 'code=43' (select OJ printer models leverage different test codes).
        REFERENCE: Tap 41 Diagnostics [HP Deskjet 6900 -use HP 93 thru 97 cartridges]:http://inkjet411.com/?page_id=1741

        ---- If the printer attempts to print the diagnostic test pattern (1 page) then the printer is generally considered operational and functional, if nothing is printed, but the printer attempts to print the pattern, then the tri-color ink cartridge is either empty, clogged or severely electrically damaged (black ink cartridge is not used). A good HP 93/95/97 color cartridge should display 600 good nozzles, while a good HP 92/94/96/98 black ink cartridge should show 672 good nozzles. You can remove the tri-color cartridge, reactivate the tap 41 test and the printer will print the diagnostic test print in black ink. If the results yield anything different then the ink cartridge is likely damaged and will need to be replaced. Refer to video above on how to read the printout.

        You can also test general printer performance by running the 'Tap 10' diagnostic test, use same procedure above and enter "code = 10". Both the 'Tap 41' and 'Tap 10' tests are 'forced print tests' - the printer will make every attempt to print the pattern whether the ink cartridges are good or bad...the patterns should be utilized to diagnose cartridge health. If 'regular' printing is still not possible then one or both of the ink cartridges is damaged.


        CARTRIDGE ERROR BYPASS PROCEDURE:
        It is possible to 'temporarily' bypass the cartridge error message (for emergency printing purposes only - REFER TO 3RD VIDEO). However, if the cartridge is determined to be electrically damaged it will eventually need to be replaced with a new one. http://inkjet411.com/?page_id=544

        NOTE:There are 2 main branches under the service menu, so finding the 'CHECKSUM' menu for your particular printer model may involve some exploring thru the various menus....

        1. Press the * and # keys simultaneously.
        2. Enter 123 (or 124, or 1234) at keypad. The 'Underware' menu should be displayed.
        3. Use the arrow keys to navigate to the Information Menu. Select Ok.
        4. Use the arrow keys to navigate to the 'checksum for relock data input' (or simply 'checksum'). Select Ok. LCD should display a 5-digit number after a few seconds.
        5. Press Cancel several times to completely exit out of service menu.
        6. Attempt to send a print job to printer.
        NOTE:with a marginally performing ink cartridge, this typically results in allowing 1 entire print job to be printed at a time. If this does not permit any print operations then the cartridge has internal micro-electronic damage and will need to be replaced.



        *Many cartridges eventually do encounter problems or failures, especially after their original ink is gone and they are re-used. The "Incompatible Cartridge(s)" / "Print Cartridge(s) Problem", "Refer to printer documentation", "Cartridge is not intended for use in this printer" / "Remove and check color/black cartridge" error messages are typically indicative of failed micro-electronics internal to the ink cartridge(s). Also, it is common to have a marginally performing ink cartridge (which was performing ok before) in the adjacent slot (i.e. color), then when a marginally performing cartridge is installed into the other slot (i.e. black), both of the ink cartridge(s) then get flagged with electrical errors. Running the 'Tap 41' cartridge health diagnostics test will confirm the active state of both cartridges.

        Customers who have questions regarding cartridge/printer problems can visit http://www.inkjet411.com or contact us directly at INKJET411HELP@GMAIL.COM

        -Thank you

Feb 07, 2014 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Black cartridge problem device documentation. HP Officejet 4500


This type of HP 901 ink cartridge error ("Refer to Device Documentation", etc.) condition is likely an internal micro-electronic failure inside the HP 901 (or 901XL) black ink cartridge. These failures typically occur due to natural degradation of internal micro-electronics over time and can occur with brand new ink cartridges.

To confirm root cause and check the internal electrical condition of both black and color ink cartridges, please execute the 'Tap 41' cartridge's electrical diagnostic test below (refer to procedure B).

CAUTION: Be advised, the use of remanufactured ink cartridges is considered somewhat unreliable since the cartridges are already on their 3rd life when purchased new (off the internet or at select retailer stores). As well, the use of compatible/clone cartridges (i.e. sold thru the internet from China) are known to be problematic and may cause printer errors.

NOTE 1: Unfortunately, alignment pages and internal self test prints will usually print Ok even if the cartridge is internally electrically damaged. Do not use these test pages as a proxy for determining whether a cartridge is good or bad, only the 'Tap 41/43' diagnostic test report can yield this information.

DIAGNOSTIC CHECKS:

A. Ensure BOTH carriage/flex cables and BOTH ink cartridge contacts are thoroughly clean before proceeding: http://inkjet411.com/?page_id=1519

B. Validate the cartridge's electrical health by running the 'Tap 41' diagnostics test. Refer to 2nd video procedure at the following link on how to activate and read the service test: http://inkjet411.com/?page_id=620

a. Load Letter/A4-size paper into paper feed tray.
b. If any lights are blinking, first press Cancel to attempt to clear.
c. Press the * and # keys simultaneously.
d. Enter 124 at keypad. The 'Underware' menu should be displayed.
e. Use the arrow keys to navigate to the System Menu. Select Ok.
f. Use the arrow keys to navigate to the 'print-mech tap test'. Select Ok. Printer screen should display "code = 0".
g. Use the arrow keys to enter "code = 41" (or just enter 41 on keypad). Select Ok. The Tap 41 diagnostic test pattern prints.

--- Providing the HP 901 (or 901XL) color cartridge is partially functioning the Tap 41 diagnostic test print will be printed (this is a forced service print test which is mainly used for the evaluation of ink cartridge electrical health - the printer will attempt to print the diagnostic test print). A good HP 901 color cartridge should display 1248 good nozzles, while a good HP 901/901XL black ink cartridge should show 336 good nozzles. If the results yield anything different then the ink cartridge is likely damaged and will need to be replaced. Refer to 2nd video on how to read the diagnostic test print: http://inkjet411.com/?page_id=620

---- If the printer attempts to print the diagnostic test pattern (1 page) then the printer is generally considered operational and functional, if nothing is printed, but the printer attempts to print the pattern, then the tri-color ink cartridge is either empty, clogged or severely electrically damaged (black ink cartridge is not used). You can remove the tri-color cartridge, reactivate the tap 41 test and the printer will print the diagnostic test print in black ink.

For more diagnostic tests and error bypass procedures, please visit the Inkjet411 support center: http://www.inkjet411.com

Hopefully this helps....

Sep 12, 2013 | HP Officejet 4500 All-in-One -...

1 Answer

Mfc 5860 red printing green - already checked print levels. all are fine.


1. Confirm that the colors are incorrect by printing a Print Quality Check Sheet

a. Press INK.

b. Press the UP OR DOWN ARROW key to select Test Print.

c. Press OK.

d. Use the UP OR DOWN ARROW key to select Print Quality.

e. Press OK.

f. Press COLOR START

The machine will generate the Print Quality Check Sheet.

2. The LCD will ask "IS QUALITY OK? 1. YES 2. NO"

a. Press STOP/EXIT to return to the "Date and Time" display.

3. Evaluate the Print Quality Check Sheet.

On the Print Quality Check Sheet each of the four colors is represented by a slanted square pattern made up of 96 individual blocks. The colors should appear in the following order from left to right: Black - Yellow - Cyan - Magenta.

NOTE: Cyan is the light blue color and magenta is the pinkish color.

a. If the colors on the Print Quality Check Sheet do not match the sequence listed above then the ink cartridges are most likely installed in the wrong order. Continue to STEP 4 to resolve this.

4. Open the Ink Refill cover.

5. Open the cartridge covers of the colors that do not appear in the correct order.

6. Remove the cartridges and reinstall them in the correct slots. On Brother Genuine Cartridges the color of the label will match the color of the cartridge cover.

7. Run a "Setup Purge". A Setup Purge is necessary to replace the ink in the ink supply tubes with the correct color. One or more of the ink cartridges may run empty during this process. If they do, replace the empty cartridge with a Brother Genuine Ink Cartridge before continuing the process.

a. Press MENU - BLACK START - MENU. The LCD will display Maintenance.

b. Press 7-6, The LCD will display CLEANING ALL

c. Press 6, the LCD will display eINIT__P ALL

d. Press the RIGHT ARROW key until one of the colors that was installed incorrectly is displayed. i.e. eINIT__P CYAN.

e. Press the BLACK START Key.

  • After the machine completes the Setup Purge it will return to the Standby Display.

8. Print another Print Quality Check Sheet

a. Press INK.

b. Press the UP OR DOWN ARROW key to select Test Print.

c. Press OK.

d. Use the UP OR DOWN ARROW key to select Print Quality.

e. Press OK.

f. Press COLOR START

9. The machine will generate another Print Quality Check Sheet.

a. If all four colors printed correctly the issue is resolved.

b. If one or more of the colors are still not printing in the correct order repeat STEPS 4 - 8.

Feb 17, 2011 | Brother MFC-5860CN InkJet Printer

2 Answers

Cant get the orange arrow button to stop blinking


TRy HOLDING the power button (green) down and pressing the resume button (orange arrow) 10 times. Release both buttons. You may get a self-test print out of the printer after which, the resume button should be off.
I just tried this on my printer and it worked. I do not know if fewer than 10 presses will work. I know 4 presses did not.

good luck

Mar 28, 2010 | HP Deskjet D4160 InkJet Photo Printer

2 Answers

Its stop printing and the LED power light green and orange at the center blink, like there is a paper jam.


ts stop printing and the LED power light green and orange at the center blink, like there is a paper jam.

Feb 11, 2010 | HP DeskJet 1280 InkJet Printer

5 Answers

Will not print. color ink cartridge light keeps


..."Open the ink supply andgently move the ink cartridges to the left. Then reach in to the rightside and you'll find a small (1/2 x 1 inch) sponge. Push it down andoff/on the machine. try it now. or ...go to where I found out more than I should know about Canon's and where I got my quote...http://www.fixyourownprinter.com/forums/inkjet/39177 good luck.

Oct 21, 2009 | Canon PIXMA MP240 All-In-One InkJet...

2 Answers

HP 932 RED LIGHT STAYS ON


The light you describe is the ink light.
When that light is blinking, try this.

Turn on the printer. Open the front cover and look at the carrier for the ink cartridges. There is a white arrow right above the latch for the color cartridge.
Once the carrier stops moving, the white arrow should be pointing to a symbol which represents the problem (the reason the light is blinking.) Examples are low ink black, low ink color, sick black ( replace ) , sick color ( replace ).

IF you have just replaced your black cartridge, you might need to replace your color cartridge too.
This printer will not work without both ink cartridges installed and full.
You cant print with a full black and an empty color cartridge unfortunately, even if you only want to print black.

Hope this helps!




Aug 27, 2008 | HP DeskJet 932c InkJet Printer

1 Answer

Power Light Continues to blink.


if you are having issues after installing the new cartridges , then perform the following steps.

unplug the power adapter and remove both the cartridges and then power on the printer , look for the power light. if it does not blink then .
install the black cartridge first and then try to print , if it prints fine its ok. then remove the black cartridge and then put the color one in and then try printing or copying .

if it doesnot print with any either black/ color then you have to replace that particular caratridge..

lemme know once u r done....

May 02, 2008 | Lexmark X1270 All-In-One InkJet Printer

2 Answers

Will not print at all


You can try restoring the printer to factory settings..and try agian it has worked most of the times for me..Let the catridge be in the printer when you do this..

Oct 27, 2007 | HP DeskJet 960c InkJet Printer

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