Question about Lucent Merlin Legend MLX-20L Phone

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MLX-20L - how to change password on extension of person who was fired and we don't have their password to retreive messages.

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Posted on Jan 02, 2017

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SOURCE: Lucent Merlin Legen MLX-20L Phone

I have the Merlin Legend system. To change to auto attendant is an "administrator" funtion. From the main console, go into the administrator mailbox-enter passwords-go to the #3, which is automated attendant-press 1 for Day menu-press 6 to modify the menu. The menu "prompt" is what you want to change-the recording. If you no longer have an administrator or someone that knows the administrator's mailbox number and passwords, you will probably have to call Avaya and pay them the $650/hr they now want for remote programming, OR calla alocal person with Merlin Legend programming expertise.

Good Luck!!

Posted on Mar 26, 2008

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SOURCE: mlx-20l

Visit support.avaya.com, search for your particular system and you can download a pdf of the manual

Posted on Jul 02, 2008

SpotBert
  • 231 Answers

SOURCE: Voicemail box full

Didn't see an option to delete all messages.

Instruction to delete a single message is on page 5-40.

=>

http://support.avaya.com/edoc/docs/legend/legisdn1.pdf

Posted on Dec 30, 2008

SOURCE: Need to change extension names

http://dstech1.com/changing-the-name-on-an-extension/

A label can have a maximum of seven characters.
To administer Labels for Extensions from the System Programming console:

  1. Press Menu.
  2. Press System Program.
  3. Press Exit or Start.
  4. Press More or Right Arrow Key.
  5. Press Labeling.
  6. Press Directory.
  7. Press Extension.
  8. Dial the extension number that you want to administer.
  9. Press Enter.
  10. Press Drop.
  11. Enter the label information for the extension number selected.
  12. Press Enter.
  13. Press Exit or Back.
  14. Press Home or Exit to exit programming mode.
Note: When programming on the system programming console, use the buttons next to the display to specify the letters A through I and punctuation. Use the line/feature buttons to specify additional alphanumeric characters for labels. Use the template provided with the System Programming console to see which line buttons correspond to which alphanumeric characters,


Posted on Jan 13, 2009

SOURCE: Lucent MLX-20L Extension Edit

http://dstech1.com/changing-the-name-on-an-extension/

A label can have a maximum of seven characters.
To administer Labels for Extensions from the System Programming console:

  1. Press Menu.
  2. Press System Program.
  3. Press Exit or Start.
  4. Press More or Right Arrow Key.
  5. Press Labeling.
  6. Press Directory.
  7. Press Extension.
  8. Dial the extension number that you want to administer.
  9. Press Enter.
  10. Press Drop.
  11. Enter the label information for the extension number selected.
  12. Press Enter.
  13. Press Exit or Back.
  14. Press Home or Exit to exit programming mode.
Note: When programming on the system programming console, use the buttons next to the display to specify the letters A through I and punctuation. Use the line/feature buttons to specify additional alphanumeric characters for labels. Use the template provided with the System Programming console to see which line buttons correspond to which alphanumeric characters,

Posted on Jan 13, 2009

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We have a Avaya MLX-20L phone system, we need to change one of our co-workers voicemail but do not have the login or password from the previous co-worker who used that extension? Is there a way to overirde...


You will need to log into the admin mailbox of teh voicemail. But there are a few different voicemail systems on that system. Do you know which you have?

Merlin Mail, Merlin Legend Mail or Merlin messaging?

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MLX-20L Merlin phone locked out


okay-- did the s/n trick. Just didn't realize you actually have to flip the switch... power down, then power back up. That was it. It worked!

Oct 14, 2009 | Lucent Merlin Legend MLX-20L Phone

1 Answer

Call fowarding to cell phone


from the merlin phone pick up the phone for a dial tone then hit *33 and it will say "forward to:" then dial 9 + 1 + area code + phone number.

To undo the forwarding follow same procedure but when it says "forward to:" enter your merlin extension number.

May 15, 2009 | Lucent Merlin Legend MLX-20L Phone

1 Answer

How do I recall a deleted message Merlin Legend MLX-20L Phone?


I assume you are also using a Merlin Voice Mail? Once the message has been deleted there is not way to retrieve it.

Mar 09, 2009 | Lucent Merlin Legend MLX-20L Phone

1 Answer

Voicemail box full


Didn't see an option to delete all messages.

Instruction to delete a single message is on page 5-40.

=>

http://support.avaya.com/edoc/docs/legend/legisdn1.pdf

Dec 30, 2008 | Lucent Merlin Legend MLX-20L Phone

1 Answer

Lucent MLX-20L Extension Edit


http://dstech1.com/changing-the-name-on-an-extension/

A label can have a maximum of seven characters.
To administer Labels for Extensions from the System Programming console:
  1. Press Menu.
  2. Press System Program.
  3. Press Exit or Start.
  4. Press More or Right Arrow Key.
  5. Press Labeling.
  6. Press Directory.
  7. Press Extension.
  8. Dial the extension number that you want to administer.
  9. Press Enter.
  10. Press Drop.
  11. Enter the label information for the extension number selected.
  12. Press Enter.
  13. Press Exit or Back.
  14. Press Home or Exit to exit programming mode.
Note: When programming on the system programming console, use the buttons next to the display to specify the letters A through I and punctuation. Use the line/feature buttons to specify additional alphanumeric characters for labels. Use the template provided with the System Programming console to see which line buttons correspond to which alphanumeric characters,

Dec 22, 2008 | Lucent Merlin Legend MLX-10D Phone

2 Answers

Adding New Extensions Labels


go to support.avaya.com and search MLX-20L, you can download or view the pdf of the manual

Jul 02, 2008 | Lucent Merlin Legend MLX-20L Phone

1 Answer

Mlx-20l


Visit support.avaya.com, search for your particular system and you can download a pdf of the manual

Jun 26, 2008 | Lucent Merlin Legend MLX-20L Phone

1 Answer

Lucent Merlin Legen MLX-20L Phone


I have the Merlin Legend system. To change to auto attendant is an "administrator" funtion. From the main console, go into the administrator mailbox-enter passwords-go to the #3, which is automated attendant-press 1 for Day menu-press 6 to modify the menu. The menu "prompt" is what you want to change-the recording. If you no longer have an administrator or someone that knows the administrator's mailbox number and passwords, you will probably have to call Avaya and pay them the $650/hr they now want for remote programming, OR calla alocal person with Merlin Legend programming expertise.

Good Luck!!

Mar 26, 2008 | Lucent Merlin Legend MLX-20L Phone

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