Question about Canon imageCLASS MF7480 Laser Printer

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I have a canon i860. It stopped printing documents, but still prints color photos. I have cleaned and deep cleaned the heads, but it still won't print a document.

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  • 182 Answers

Firstly have you downloaded the latest driver from Canon's website?
Secondly I suggest you uninstall the printer, disconnect the data cable to the
printer, open the Printers applet in control panel and select File/Server
Properties and click the Drivers tab. Then remove any and all drivers for the
i860. Now run the installer and plug the data cable into the printer when asked
to. See if that helps.
My concern is that if the test page is good then it may not be a printer
problem but removing the old driver from your system as detailed above is well
worth while.

Posted on Sep 29, 2010

  • Goldi Kunal Oct 03, 2010

    Hope this has been fixed, an update

    Thanks

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1 Answer

Nozzle for cyan blue will not cleen. photos print without blue.


Try print head cleaning first. if standard cleaning does not work perform deep cleaning. If the problem still persist you should replace your print head.

Source:
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This sounds like the print head alignment is not stabilized and may indicate you need a new print head ($$$). Try looking in the Service Manual.
A copy of the Canon i860 Service Manual is downloadable at:

http://rapidshare.com/files/179582794/Canon_i860__i865_SM_-_printer1.blogspot.com.rar

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1 Answer

One color


yep, print head needs proper clean, here it is.
OK, Canon will hate me for posting this.

1. Remove ink cartridges
2. Remove print head
3. go to sink or tub (stainless steel, not plastic type), pick up a roll of paper towel on the way.
4. Fold several layers of paper towel and place on flat surface.
5. Run hot water until HOT!
6. Turn hot water back to a dribble.
7. Run the dribbling hot water through print head, be careful not to wet the gold contacts.
8.When water running through print head is clear, place print head on paper towel.
9. Repeat number 7 and 8 until no colour shows on paper towel.
10. Gently DAB print head (DO NOT WIPE) inside and out with dry paper towel until dry.
11. I normally replace print head after drying, but you may wish to let it air dry overnight.
12. Replace print head in printer and install cartridges
13. Start printing.

I do this to all 4 of my Canon printers every 6 months or so.

If any colour fails to print after this process it means your print head probably needs replacing.

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1 Answer

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remove print head assembly. clean off.
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1 Answer

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I am having the same problem. Does anyone know the solution to this one?

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