Question about Samsung CLP 300 Laser Printer

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IT DOES NOT PRINT!!! I've bought it yesterday....

I've bought the Samsung CLP 300 just yesterday (24/05/2008) I've installed it correclty, since my computer sends without problems the order to print. the printer just behaves normally...takes the paper sheet....whithout problems...but at the end the paper is completely EMPTY!!!!!! I've read hundred times the insturctions but I've done everything correctly....I really don't know what to do now....PLEASE HELP!!

thanks a lot,

Chiara form Rome, Italy

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  • 2 more comments 
  • Chiara72 May 25, 2008

    Yes, of course, otherwise It would have not been possible to insert the cartridge...I removed the 4 transportation strips ( the orange ones...) is there anything else to remove?



    In any case I've done everithing following the instructions...in fact if I ask the Computer to print the printer receives the order and prints...but acually nothing on the sheet is printed...



    really don't know what to do!



    Thanks a lot for any help you might give!



    Regards



    Chiara Sella

  • Chiara72 May 25, 2008

    Thanks very much, but that paper was the first thing I've removed yesterday....sorry but these were the very first things I've done...following the instructions...any other suggestions?



    Thanks a lot!!



    Chiara

  • Chiara72 May 25, 2008

    Many thanks for your assistance,



    I've also thought I'll have to return it...but somehow I was hoping there could be something I could do to make it work!



    In any case thank you again!



    cheers



    Chiara

  • wayne churchill May 11, 2010

    When you installed the toner did you remove the transportation strip off the image drum???

    If not check the installation instructions.

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  • 300 Answers

Open the front cover, pull and remove the paper protecting the image drum (this is more towards the right side). You will need to remove the toner cartridges again to do this.

Posted on May 25, 2008

  • wayne churchill May 25, 2008

    If you've followed the installation guide correctly and it doesn't print, the printer is faulty (probably the image drum) you should return it

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