Question about Office Equipment & Supplies
This is very little info to go on, but this is probably caused by a corrupted print job in your print queue. Power down and disconnect the printer. Go to the printer folder and double click on the printer icon. If you see a print job listed i the queue, make sure the title bar of the dialog box says "offline". If not, go to file, select use printer offline, and then right click on the print job and selet delete. If the job does not go away after a few tries, reboot the computer with the printer disconnected and try again after reboot if the job is still listed. Another way would be to try pressing the cancel button on the printer if you already haven't. More information would make it easier to give you more accurate info..
Posted on Sep 29, 2010
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Posted on Jan 02, 2017
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