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Appliance: Whirlpool WTW5310SQ0 Operation Period: November 2008 - September 2010 Problem: Washer will not agitator, spin, or drain. Inspection so far..... I took off the front enclosure to access the pump/motor of this direct driven whirlpool washer. This involved flipping up the timer housing, releasing those metal clips, and disconnecting the door switch harness. Once I got it open, I removed the door switch from the machine enclosure and reconnected it to its wiring harness. The next steps I took were dangerous of course, but it will help you diagnose the problem. After reconnecting the door switch I plugged back in the 120v power and manually operated the switch while inspecting the pump/motor area of my washing machine. What I noticed is that it would make a buzz sound, the motor would only move a tiny bit, and then nothing. I didn't repeat this operation because I feared for the motors life. Motors like to spin... not be stopped dead. The pump wouldn't spin and **** out water, and the agitator and drum wouldn't move. Here are my initial ponderings... A lot of sites say the most common problem is the drive coupler. This would make since if the motor would spin at all (ie, it would spin, and pump, but the adgitator and drum wouldn't do anything). But since none of that is happening... I want to point my finger at the pump. Could the pump be broken? Could something have gotten lodged in the pump that would keep it from operating properly? What are your thoughts? Regards, Adam

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  • djfreaq Sep 29, 2010

    Okay. After I first posted I went back to the garage and disconnected the pump from the direct driven motor. Sure enough, after plugging the power back in and manually operating the door switch, the motor was able to spin freely. I'm going to follow those links you posted above and report back later.

    Thanks,

    Adam

  • djfreaq Sep 29, 2010

    Ahah! I found the problem. Hehehe, I found one of my baby daughter's socks STUCK inside my washing machine pump!!!! Thanks e-Guru.

  • djfreaq Sep 29, 2010

    Okay. To sum it all up.




    I removed the pump from the motor shaft, manually engaged the door switch, and the adgitator and drum spun freely.

    I removed the hoses from the pump, drained the water, and when I looked inside the pump I found one of my daughter's socks! She's just a baby, and her tiny footed-sock got lodged inside my pump.

  • djfreaq Sep 29, 2010

    Found my daughter's sock in my washing machine's pump!
    Thanks.

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Hi,


Please check this links thoroughly to troubleshoot your problem related to your washer:-


http://www.repairclinic.com/Washing-Machine-Troubleshooting


http://www.acmehowto.com/howto/appliance/washer/diagwasher.php


Please accept the solution if it's helpful. Do get back to us for any further query.

Thanks for contacting fixya.com

Posted on Sep 29, 2010

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My whirlpool direct drive washer will not spin. the motor turns,it fills up,and it drains .it was loaded too heavy with towels and will not agitate or spin the mdel is whirlpool lxr9200hq1


The coupling needs to be replaced, it has broken in two pieces and cannot transfer power from the transmission. That part is around 25 bucks if you have a local appliance store, sears usually has to order them. But appliance repair shops usually keep them on hand, it's a common part..

Jan 05, 2011 | Whirlpool Washer Motor Coupling 285753A

1 Answer

Hello, I have a series 80 washer. I replaced the coupling and the washer spins and drains but doesn't agitate. The agitator cogs seem fine. The timer hums and I smell a burning oder. Timer or clutch? HELP!


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:

http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

This problem points to a couple of places:

(The clutch is only used during the spin mode)


The first unfortunately is the motor. Kenmore / Whirlpool top load direct drive washers use a reversing motor.

When in agitate mode, the motor turn one way, When in spin mode it turns the other way for draining and spinning.

I'd check the following first before assuming that it's the motor though.


First, I'd pull the agitators and check for worn or damaged splines inside the agitator or on the agitator shaft.

Following is a description of how to take them out.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

If the agitator and shaft are OK, the problem may be in the transmission.

See the following Whirlpool / Kenmore installation and service manual for top load, direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

I'd also look at the troubleshooting section of the manual.


Starting at page 10, you'll see a description of how the transmission changes from agitate to spin mode.

The key (and likely problem) is the "agitator spring".

The spring holds the agitate gear down so that the two sets of splines on the agitate gear are connected and the agitate rack can turn the agitators.

See the following Whirlpool parts list for a blow-up of the transmission and how the various gears and springs connect.

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

See the following for how to remove the transmission and clutch.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

Tearing apart the transmission is a bit messy but if the problem is the spring or agitate cams, it's a lot less expensive to fix than a $170 transmission.

Remove the clutch (the spring holding the clutch to the spin pinion is a bear to replace.

Remove the 8 transmission screws carefully, the transmission is full (15 oz.) of 80-90 weight gear oil.

Remove the transmission cover and drain the oil.

Pull off the spin pinion.

Carefully remove the clip that holds the main Spin Gear on and remove it.

Push down on the agitate spring and remove the spring clip. Note where is attaches to the main shaft.

Check the spring, Agitate Cams and the cams in the Neutral Drain Assembly.

Re-assembly is obviously the reverse of taking it apart.

Dec 12, 2010 | Kenmore Washing Machines

1 Answer

I have a Whirlpool washer model: WTW5310SQ0. U...


my washing machine only spins for a few seconds then beep and door error comes on

May 14, 2010 | Washing Machines

1 Answer

Whirlpool top loader agitator spins by hand (wont agitate or move the clothes)while in operation.


The agitator hub may be worn down. Go to http://www.appliancerepair.net/apnet/ and find the washer repair manual. It is relatively easy to replace and inexpensive.
Remove the agitator. The hub is a plastic piece usually connected by a bolt. Remove the hub and look on the inside of the ring. The grooves that allow the agitator to move back and forth may be worn down. Call your local appliance store or order the part online.
GOOD LUCK!!!!!

Mar 21, 2010 | Whirlpool Washing Machines

1 Answer

Agitator just stop working. Spin cycle will run. Rinse will drain the water, add new water, but the Agitator will not work. Do you have any ideas? Do you know how old the machine is?


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump

removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

This problem points to a couple of places:



The first unfortunately is the motor. Kenmore / Whirlpool top load direct drive washers use a reversing motor.

When in agitate mode, the motor turn one way, When in spin mode it turns the other way for draining and spinning.

I'd check the following first before assuming that it's the motor though.


First, I'd pull the agitators and check for worn or damaged splines inside the agitator or on the agitator shaft.

Following is a description of how to take them out.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

If the agitator and shaft are OK, the problem may be in the transmission.

See the following Whirlpool / Kenmore installation and service manual for top load, direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/

$FILE/L-55.pdf

I'd also look at the troubleshooting section of the manual.


Starting at page 10, you'll see a description of how the transmission changes from agitate to spin mode.

The key (and likely problem) is the "agitator spring".

The spring holds the agitate gear down so that the two sets of splines on the agitate gear are connected and the agitate rack

can turn the agitators.

See the following Whirlpool parts list for a blow-up of the transmission and how the various gears and springs connect.

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

See the following for how to remove the transmission and clutch.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

Tearing apart the transmission is a bit messy but if the problem is the spring or agitate cams, it's a lot less expensive to

fix than a $170 transmission.

Remove the clutch (the spring holding the clutch to the spin pinion is a bear to replace.

Remove the 8 transmission screws carefully, the transmission is full (15 oz.) of 80-90 weight oil.

Remove the transmission cover and drain the oil.

Pull off the spin pinion.

Carefully remove the clip that holds the main Spin Gear on and remove it.

Push down on the agitate spring and remove the spring clip. Note where is attaches to the main shaft.

Check the spring, Agitate Cams and the cams in the Neutral Drain Assembly.

Re-assembly is obviously the reverse of taking it apart.

If you're reasonably comfortable with tools you can fix it yourself.

When we had a problem with ours, we ended up spending less than $30 replacing the agitate cams, neutral drain assembly and oil instead of $170 for a transmission. It was worth fixing.

As an aside, tearing the washer apart will give you the opportunity to completely clean it..

As to the age of the washer. Whirlpool / Kenmore washers use a part of the serial number to determine the year the washer was made..

Jan 11, 2010 | Kenmore 23822 Top Load Washer

1 Answer

Washer agitator does not work (turns free)


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number (###.######) and you'll see a list of major sub-components with diagrams and parts.

This problem points to a couple of places:


The first unfortunately is the motor. Kenmore / Whirlpool top load direct drive washers use a reversing motor.

When in agitate mode, the motor turn one way, When in spin mode it turns the other way for draining and spinning.

I'd check the following first before assuming that it's the motor though.


First, I'd pull the agitators and check for worn or damaged splines inside the agitator or on the agitator shaft.

Following is a description of how to take them out.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

If the agitator and shaft are OK, the problem may be in the transmission.

See the following Whirlpool / Kenmore installation and service manual for top load, direct drive washers.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf

I'd also look at the troubleshooting section of the manual.


Starting at page 10, you'll see a description of how the transmission changes from agitate to spin mode.

The key (and likely problem) is the "agitator spring".

The spring holds the agitate gear down so that the two sets of splines on the agitate gear are connected and the agitate rack can turn the agitators.

See the following Whirlpool parts list for a blow-up of the transmission and how the various gears and springs connect.

http://shared.whirlpoolcorp.com/assets/pdfs/literature/Repair%20Part%20List%20-%20W10114743.pdf

See the following for how to remove the transmission and clutch.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

Tearing apart the transmission is a bit messy but if the problem is the spring or agitate cams, it's a lot less expensive to fix than a $170 transmission.

Remove the clutch (the spring holding the clutch to the spin pinion is a bear to replace.

Remove the 8 transmission screws carefully, the transmission is full (15 oz.) of 80-90 weight oil.

Remove the transmission cover and drain the oil.

Pull off the spin pinion.

Carefully remove the clip that holds the main Spin Gear on and remove it.

Push down on the agitate spring and remove the spring clip. Note where is attaches to the main shaft.

Check the spring, Agitate Cams and the cams in the Neutral Drain Assembly.

Re-assembly is obviously the reverse of taking it apart.

If you're reasonably comfortable with tools you can fix it yourself.

When we had a problem with ours, we ended up spending less than $30 replacing the agitate cams, neutral drain assembly and oil instead of $170 for a transmission. It was worth fixing.

As an aside, tearing the washer apart will give you the opportunity to completely clean it.

Nov 25, 2009 | Kenmore 24932 Top Load Washer

1 Answer

How do i expose the inner tub and moving parts to check the source of a loud noise on spin cycle


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:
http://www.searspartsdirect.com/partsdirect/index.action

Enter your model number and you'll see a list of major sub-components with diagrams and parts.

See the following for removing the cabinet.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

The loud noise could be the Motor Coupler between the motor and gearcase or the agitate gear in the transmission / gearcase.

If your washer is the basic Whirlpool / Kenmore top load direct drive, see the following for the operation and maintenance of the washer.

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/f7e2147fa98b28cf85257122007475cb/$FILE/L-55.pdf



Sep 30, 2009 | Kenmore Washing Machines

1 Answer

Whirlpool topload filss, will not agitate, spin or drain.


This sounds like you need a new motor coupling and an agitator repair kit on this unit. We have parts and will be happy to assist you with your repair.

When you purchase your parts through us, we provide part removal/installation instructions.

You may contact us at:

WWW.Accurate-Appliance-Service.com

We look forward to working with you and hope this gets your washer in good working order again.

Have a great evening, Ella

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1 Answer

Not sure if manifold is leaking


Leaks water...check the pump first. The fill valve and hoses may be the next step. See how to take apart info. With the use of plastic drain hoses on many machines today, this has become a common leak trouble maker. The drain hose can rub the wall or a pipe and this will rub a hole in the drain hose.
 
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