Question about Dell 1710 Laser Printer
If both of the printers have seperate toner and drum cartridges, then it is probably a feed roller issue ( one side is pulling the paper more than the other, causing a curved line ). One trick to try would be to print a page, and pull the power cord halfway through the print. Open the printer and remove the paper and drum and toner and look on the drum. If the latent text is curved on the drum, Then replace both. It is odd that you have two printers that are having the same issue though, especially if you have two drum and toner units. Also, check to make sure that the paper is seated properly in the paper tray, if there is too much play around the paper, the printer may not feed the paper properly. With physical access to the printers, a tech should be able to figure out the problem fairly quickly.
Posted on Sep 29, 2010
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Posted on Jan 02, 2017
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