Question about Acer (91.42R37.001) CD-RW/DVD-ROM (Combo) Burner

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Cd burner i have an acer5050-3371 laptop i went to burn a cd but it said there was no cd so i tried to open the cd tray it wouldnt pop out and now it says there is no burner and its showing in the control panel.

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  • regimedrgn May 25, 2008

    i used acer arcade and now the cd/dvd drive doesnt show up in the device manager or my computer section like its not there the drive doesnt work at all

  • foxed one Aug 03, 2008

    My Acer Arcade opens to show six functions which I should be able to select by clicking on them:

    'Cinema' 'Album' 'Video' 'Music' 'Burner' and 'Settings'

    All but 'Burner' are as they have always appeared, but the 'Burner' button is now not highlighted as available, and does not respond when I click on it.

  • akhilesh kandhari
    akhilesh kandhari May 11, 2010

    which cd burning software are you using

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  • Contributor
  • 19 Answers

You need the driver for that cd burner some how your computer lost it and also you need to clean it as well.

Posted on Mar 12, 2009

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1 Answer

My laptop won't burn CDS, everytime I put a blank CD in every burner application freezes until I open the CD tray!


I'd try updating the cd rom firmware, check the device manager to see which one you've got, before that though try just uninstalling it and rebooting the computer and then burning.

Also clean the laser with a dry q-tip and finally give imgburn a shot.

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There is a small pin hole below the tray. Straighten a paper clip and gently push it in this hole. The tray will unlock and pop out slightly, then pull the tray out and remove the DVD disc.

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Put the CD from yesterday into the CD-burner, and open the CD with Windows Media Player. Does it open?

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When i want to burn a cd my burner opens and closes by itself and


It can happen sometimes. You can try holding the tray while it is open, insert a blank CD-R and close it. Now you can use it for burning.

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Can't burn pass over 78 min on my burner


CDs can only store 800 Mb, which is exactly 78 minutes. If you need to burn more data than that onto a disk then you will need to burn DVDs with a DVD burner.
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Sounds like a failed optical drive as it was requiring more power to operate normal. Will it even open if you try the software method (right-click on the drive in My Computer and select Eject)? You could also try manually ejecting the tray if there is a manual eject hole you can insert a straightened paperclip into. You will most likely need to replace the optical drive.

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1 Answer

Blinking green light on 1 tray


You could have a faulty drive.
To open the tray, you need a paper clip, straighten it and place it in the small hole below the disc tray, push it in and the tray wull pop out slightly, remove paper clip and pull the tray fully out with your fingers.
Then try to close and open the tray with the push button, if it does not work you need to replace this drive with a new one.

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1 Answer

Cd burner


What programs can I use to burn or create CD's on my computer? If you're running version 10 or higher and have a CD/DVD burner drive installed in your computer you can create audio CDs using it.


Computer DVD Support
CH000885, CD or other disc tray does not close or opens by itself. CH000901, My CD or DVD is skipping. CH001014, Can a DVD burner also burn a CD?
What hardware do you recommend or what is the best? What type of burner, CD-ROM, computer, DVD, fan, hard disk drive, monitor, motherboard, mouse, printer, sound card, speakers, and/or video card does.

Computer CD-R help and technical information The CD-R drive does not actually create pits on the CD, instead the burner creates reflective sections on the CD causing the computer's CD-ROM laser to.

Good Luck, Read and follow instructions.Please dont for get to Vote/Thank You.

Dec 23, 2007 | Computers & Internet

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