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Our fax machine will sporadically print blank pages in the middle of a transmission. When this happens, the sender receives an error message indicating a failed transmission. Any ideas?

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Try changing the speed of transmission , is it just one sender or many? try a new phone cable.

Posted on Sep 30, 2010

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Hello Dear,

The error message 242 appears in HP Photomart C7180, when the remote machine (the fax machine at Fax Sender side), is having problem, and it is trying to receive fax instead of sending. So actually both these machines try to receive the fax at the same time.
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If you receive a fax with blank pages , nine times out of 10 the answer is that the sender fed one or more of the sheets into the fax machine upside down or backward. You can confirm that this is what happened by noting whether the header (lines of sender information) is present.
You could also be experiencing a technical or mechanical problem, such as a need to fix or change parts. You can test whether your machine can print at all by using its “copy” function, or print an activity report. If all is well on your end, the problem must be with the sender’s machine.
If, by any chance, you’re using an old thermal fax machine, check to see if the roll of paper has been put in backward, because if that’s the case the heads won’t print on the side that isn’t heat-sensitive.

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