Question about Acer Extensa 7620-4021 Notebook

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Hi, I spilled water some time ago on my Acer Extensa 7620Z laptop. The only real problem was that the keyboard stopped working correctly. Instead of having the laptop fixed, I just used an external USB keyboard (I was quoted $$$ to have the keyboard replaced). I see now that keyboards can be replaced at home by purchasing a new keyboard specifically for your laptop. Is this a possibility for me? Thanks!

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Yes it is. just make sure that you order the right one. the best way of doing so is to take off your current keyboard and on the back of it you will find the serial number. you need this because you might order the "fitting" keyboard but with different keyboard layout ()qwerty, azerty, russian, spanish, german...
But if you go for the serial number, you will get the same one like you have now.

Posted on Aug 04, 2017


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u guys need the drivers for it, takes to secs to find not that hard

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SOURCE: replace keyboard on Acer Aspire 5515 laptop

Click this link it is basically the same. Let me know if you find a keyboard:

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SOURCE: how to replace a acer aspire 5735 keyboard

Here is the factory service guide that explains complete servicing of the laptop. Make sure to save a copy for yourself, the file is free to use.

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You most likely have a defective keyboard. Has anything been spilled on it or etc.?? Try to connect an external keyboard and see if that works and if it does that will confirm damage/defect to the laptop keyboard and not some other problem which id doubtful in any case.

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Please run system in safe-mode and see if it works then.

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This problem is common with Acer Extensa seies . I've an Acer Extensa myself . and i always get this problem .
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rate if useful please !

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On option 1 you would need to take the laptop apart from the top so that you can take the keyboard out so that you can disconnect the cable, then place it back in.

On option 2 you would also need to take the laptop apart / open it from the top to get the keyboard out and disconnect the cable. and replace it with a new keyboard.

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