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We need to know how to get the cover off the canister so we can access where the hoses go into the canister.

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Hi

Before getting down to the specifics of motors, first unplug your vacuum cleaner to avoid injury such as electric shock. Next, detach the hoses. The filter and bag are the next things to be removed and they are easily accessed by pressing in some plastic tabs or untwisting a simple lock on the back cover. What is left unexposed is the motor and it typically has a screwed-in cover encasing it for protection.

Using a screwdriver, carefully remove the screws holding the canister motor cover on. Usually, the power switch assembly is exposed first. This assembly is sometimes mounted onto the motor cover plate itself with screws. Remove these screws and set aside the switch assembly to expose the motor cover plate. Again, screws are likely holding this cover plate in place, so they must be removed as well. Now the canister vacuum motor is exposed. Hope this helps... If it does please do not forget to accept the solution or post back for assistance.

Daniel

Posted on Sep 29, 2010

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Hi There,

If you've already tried resetting the power brush, and it still won't come on, this indicates that your electrical hose has most likely gone bad, and needs to be replaced.

This is actually a pretty common problem on Panasonic canisters, as well as Kenmore canisters (Panasonic makes Kenmore canisters).

In order to confirm this, what you'll need to do is purchase a simple electrical tester from Home Depot, or Lowes, and test the hose to make sure you have power making it through the hose.

To test this, remove the hose from the wand so you just have the handle of the hose in your hand with nothing attached to it. Put both ends of the electrical tester into the two female receptacles that plug into the wand, turn the machine on, and make sure that your hose is set to the carpet setting.

You definitely should have power coming to the hose at this part. If there is no power getting her, this indicates that your hose has gone bad. You may also just purchase a new hose (see link below), and if for any reason this doesn't fix your problem, you may return the hose to us within 60 days for a full 100% refund.

If the hose does have power at the end of it, repeat the process with the wand attached to the hose, but not connected to the power nozzle. If you have power getting to the hose, but not the wand, this indicates your wand has gone bad and need to be replaced. If you have power to your wand and hose, this probably indicates that the cord in the neck of the power nozzle has gone bad. Inspect the wire in the neck of the nozzle and see if you see any burning, or discoloration in on the male prongs.

I'm pretty sure that you'll just need to replace the hose, this is by far the most common problem on Panasonic canisters.

There are two different styles of hoses for Panasonic canisters. In order to find out which one is yours, remove the hose from the canister itself. Where the hose cuff plugs into the canister portion, look at the electrical prongs. There is either a 2 prong hose, or 3 prong hose. Here are links to both of the hoses. If your hose is a 3 position hose with a setting for bare floors, and carpets, then you have the 3 prong hose.

3 Prong Panasonic Canister Electrical Hose (Most Common)


2 Prong Panasonic Canister Electrical Hose


If this didn't fix your problem, please just use the comment section on this repair page and let me know what the outcome was after testing it with the electrical tester, and I'll be more then happy to try and do some more advanced diagnosing with you.

I hope this was helpful to you. If you found this helpful, please be so kind and rate my repair helpful, or leave feedback for me, this is really what keeps Fixya repair experts answering free questions, rather then just the premium questions that we get paid for. This is greatly appreciated.

Chris Jones
GoVacuum.com

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I have an Aerus Guardian canister vacuum with a clogged hose. The tiny stuffed animal toy is lodged right below where the swivel handle meets the hose. Switching the air flow does not dislodge it. I would...


Consider this. If your vacuum is still under warranty, removing the hose will void the warranty on the hose. I strongly recommend calling an authorized dealer/consultant.
Although it may seem to be fairly simple to remove the handle, there are wires that need to be disconnected in order to separate the handle from the hose, gaining access to the toy. And reconnected. If not properly done, attempting this may lead to needing to purchase a new hose.

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With your hose plugged into the vacuum, check your cord at the outlet, is it securely plugged in? There are no signs of cord damage? If so, you will need to take it to the shop,but it probably just has the wrong sequence in the power buttons.. turn on the main unit switch then turn on the hose switch to the canister, if no power, then hit the switch on the machine again, it should power up, if it does not, open up the bag compartment, and shut it again, making sure that the bag is aligned inside and the cover is closed tightly. Did this fixya? Let me know. You may need to contact electrolux for a replacement hose. they are really good about warranty service and will send yu a new hose at no charge if they determine that is the problem. Here is some contact info. Thanks, Rene(the Vacuum Doctor)
http://smallappliances.electroluxusa.com/node47.asp

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Your other option is to take it to the Sears service dept. They are the only ones who have access to the schematics and "Kenmore" parts. It'll probably be more expensive through them though.

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I would first check where the hose attaches to the canister. There are 3 power leads; if one is bent, this might produce what you describe. You might even try wiggling this connection to see if it affects operation.

The other place you might see a problem is where the hose connects to the handle itself. There are 3 wires that attach from the hose. This is a bit tricky to remove as it's basically a force fit and take some effort to remove.

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