Question about GE Microwave Ovens

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I bought a ge microwave 5/20/08. I have used it several times and it has worked well. Today I was cooking baked potatoes. I usually do them 1 by 1 and then put them in the oven for a crip skin. After the second potatoe the potatoes didn't cook. Since I had already put all the potatoes in the oven I didn't realize that the microwave was not heating. Tonight a subway type sandwich was put in to warm up and although from the sound and the the light came on it looked like it was working nothing warmed up. I have tried using the time cook but this hasn't helped. Is there anything I can do to get this working again? Model # JES1451JW 02; Serial# AR 903167 U

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  • Anonymous Mar 30, 2014

    Was cooking baked potatoes and it just stopped now it will not come on at all



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It should default to the high power level without your having to select that.

But if you think it may have a problem, you could unplug it for a few minutes then plug it back in and try again.

After that, if it's not acting as it should according to the owner's manual, it may need service.

If so, since it's under warranty, I would let GE fix it.GE Customer Service is online here.

We're happy to help and we appreciate your thoughtful rating of our answer.

Posted on May 26, 2008


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