Question about Epson Stylus CX5400 All-In-One InkJet Printer

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We have been given a CX5400 Epson printer. One of the cartridges (magenta) was missing. We then ordered compatible ink cartidges from our usual on line supplier - (internet-ink.co.uk). We found that two of the inks (yellow and red) are too small to fit - the black looks the same and the blue (different from the other two) looks similar to the originals still in the machine. My husband wedged the magenta in and it is working but the colours aren't mixing properly but it is usable. I sent the inks back as instructed and it cost me nearly 14euro to do so. However they sent back exactly the same ones. (which as I said my husband has wedged in even though it (the compatable one) is a different size to the original red one. As we are country folk and haven't been able to get to a shop to check can you tell us if I should get on to the suppliers again as I don't understand how they can be right. What should they be like. Three different sizes or what? Would be so grateful for your help - just stumbled upon your site. Many thank Pamela Duncliffe, Cork, Irleland.

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In Windows, click Start
Click Control Panel
Click Classic View
Click Printers
Be sure that the installed printer is listed as the 'cx5400' printer, not some other printer.

Talk to a different supplier, e.g., http://www.theinkshop.ie
in Ireland.

Posted on Sep 29, 2010

  • timnpam Sep 30, 2010

    The printer is listed properly it is the size of the cartridges that I have a problem with.

  • ikkenom Sep 30, 2010

    Did you get any help from the people "behind" www.TheInkShop.ie ????

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  5. ink_repl.jpg

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  7. install_.jpg

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  9. installa.jpg

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    remove_i.jpg

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2. Press a MENU button until you see CHANGE CARTRIDGE, then press the COLOR COPY BUTTON. The ink cartridges will move to the replacement position.

3. Lift up the unit's cover, to access the ink cartridges.

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