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Brother MFC 8500 prints black page when copying or scanning. When printing, everything is fine. I have uninstalled and reinstalled the printer from the computer. I have reset the device to factory settings. I have unplugged the device overnight. Nothing seems to work. Help.

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6ya6ya
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Posted on Jan 02, 2017

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  • 286 Answers

SOURCE: Brother MFC-5440CN Printer Problem

If this only happens when you are copying.

1. Your scanner glass is dirty. Open the lid, use windex to clean the flatbed. Look on the left side. You should see a strip of glass, with the scanner sitting under it. This strip is used when the document feed is being used. Make sure it is clean. Most common problem is getting a little whiteout or the sticky residue from scotch tape on this glass, which causes lines down your copies.

Clean it with alcohol which will dissolve the sticky stuff and the whiteout.

If this does not solve the problem, the CCD scanner in your machine might be going bad.

Posted on Dec 30, 2007

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jtuminaro
  • 56 Answers

SOURCE: BROTHER MFC 7420 PRINTER SOLID VERTICAL LINE...

Open te lid and look at the glass. You have dirt or white-out or something on the thin strip of glass to the left. Clean that glass!

Good luck!

Posted on Jan 15, 2009

leroyal
  • 2120 Answers

SOURCE: mfc-7420 Black Line horizontal across paper in 3 places

try moving the small blue slider on top of the drum cartridge side to side 10 times.

Posted on Mar 10, 2009

  • 1 Answer

SOURCE: brother printer/fax/scanner MFC-240 C

i need to scan and save multiple documents under one pdf file. how do i do this and save all under one file?

Posted on Jul 14, 2009

  • 1 Answer

SOURCE: my brother mfc 210c won,t scan or copy

I just called Brothers product support and found out that these machines WILL NOT scan or copy or do anything until the ink cartridges have been replaced. So there is no other solution.

Posted on Jul 28, 2009

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I have mac el capatan version 10.11.5 bought a brother dcp1510 printer was going fine but for some reason its only printing black and white ? have tried everything i know to no avail kerry


Lol, Are you yanking our chain Kerry? It is a 'monochrome printer', that means black print only :>)

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Hi-

Try cleaning the glass part with a glass cleaner solution with a damp cloth, but if you need instruction how to clean the inside part of it, suggesting you consult a technician or certified servicer for the product to avoid further issue. thanks for using Fixya!

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My brother MFC 8500 is receiving alright but everything I send out has a big black streak going down the right side of the page. Confirmation page also has big black streak.


Let me see if I got this right.

The received fax is clean but when you send one out it has a black streak on it.
Cool! So far so good.
Makes sense because for sending, the fax scans the original document and parts of the scanning area could be dirty and so on. Therefore a black streak may appear.
The same black streak would also appear when you make a copy, because the original document must also be scanned.
Logical!

However for receiving faxes, the machine uses the internal memory and the print engine only, and the same applies to printing the transaction report, which comes from inside via the print engine.
The scanner has no rol in either situation.

Now I'm lost!

.

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Hello sir; Either drum cleaning blade or drum cartridge needto replace.

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You have a defective or disconnected SCANNER BLOCK

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When you get the paper, can you smear the print with your fingers, or is printed on there properly.

if you can smear it, it would be your fuser not doing its job properly, if you cant, then its your replacement toner as it most likely incorporates the drum in it, which i think is your problem.

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Thick Black Line on my copies and faxes


Can't image it being anything but scan glass, if prints are fine, are you sure you cleaning scan glass(inside of where originals are fed)?

If so then scanner lamp faulty, but I've never come across it myself on this model.

Oct 26, 2007 | Brother MFC 8500 All-In-One Laser Printer

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Brother MFC 8500 print issue


Try to clean your print head. I have HP all in one laser and doing that helped once when that happened to me.

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