Question about Office Equipment & Supplies
Inspect the printer and be extra sure that ALL of the packaging has been removed. Shipping locks, tape, everything. This error is either a physical restriction of something in the printer, or a paper jam or hardware failure. If all shipping material is removed, try pwering down and unplugging the unit for at least 10 minutes and then reboot. Also be sure to inspect the paper path for any foreign objects.
Posted on Sep 29, 2010
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Posted on Jan 02, 2017
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