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HP Officejet Pro #8500 - Office Equipment & Supplies

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  • stonegatefar Sep 29, 2010

    Paper jam,

  • stonegatefar Sep 29, 2010

    paperr jam error need help been working on trouble shoooting dfor 30 minutes

  • stonegatefar Sep 29, 2010

    still waiting for someone - paper jam problem

  • stonegatefar Sep 29, 2010

    absolutely - many times over

  • stonegatefar Sep 29, 2010

    yES very frustrated

  • stonegatefar Sep 29, 2010

    are you there

  • stonegatefar Sep 29, 2010

    what can i do

  • stonegatefar Sep 29, 2010

    paper jam HP 8500

×

3 Answers

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Go to the link below to solve your paper jam.

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=&cc=us&docname=c01617494&product=3752462#N193

Good Luck and please accept my answer

Posted on Sep 30, 2010

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Since you have a paper jam problem on this printer I will ask you to follow the step by step procedure in resolving the problem from HP's site.

Just go to this link and follow the procedure in correcting the problem, just click HERE.

Posted on Sep 29, 2010

  • Mark Gil
    Mark Gil Sep 29, 2010

    Did you follow the procedure from HP site that I provided you earlier? if not please do follow the steps there. But if you already did try doing this steps then.

    ) Turn OFF the Officejet and turn it around so you can see the back.

    2) Push the buttons on either side of the Duplexer, then pull the Duplexer out.

    Note: The Duplexer is the large attachment on the back of the Officejet that automatically turns the paper over so you can print on both sides.

    3) Check inside the opening to see if there is a piece of paper jammed in the rollers.

    Tip: You may have to use a flashlight to see inside the opening.

    4) Gently pull the paper out from the rollers.

    5) Check to see if there are any tiny pieces of paper that might have torn off the sheet of paper.

    6) Use a pair of tweezers or needle-nose pliers, if necessary, to remove the tiny pieces of jammed paper.

    7) Re-insert the Duplexer into the opening. Be sure you push it in with the rollers forward. Push the Duplexer in all the way until you hear a "click."

    8) Turn the Officejet around and try printing again.

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  • 1,566 Answers

Hello,

What about the Officejet? Can you tell me more about the problem?

Posted on Sep 29, 2010

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  • lyzias morato Sep 29, 2010

    Hello,

    Before going any further, have you tried all the troubleshooting steps as listed in this website:

    http://h10025.www1.hp.com/ewfrf/wc/docum...

  • lyzias morato Sep 29, 2010

    Have you already tried the troubleshooting steps from the website I have forwarded?

  • lyzias morato Sep 29, 2010

    Yes I am here. Okay. So there are no visible objects blocking? You need to be able to check that as well because the reason for the paper jam is that the sensor is picking up sensing triggering the error.

    Have you tried to power it off for a couple of minutes and then try to turn it back on again?

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Posted on Jan 02, 2017

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2 Answers

Need HP officejet pro 8500 Service Manual


You can find one here: http://downloadfreemanuals.com/officejet-pro-8500a-manual/

Jan 20, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

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Manual ho officejet pro 8500


Hello. i am sending you a link. go to that page. and then at the bottom of the page you will find the download links. then you will be able to download the manual
http://www.generalmanual.com/Printers/HP-Officejet-Pro-8500-All-in-One.htm
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How do I connect my HP 8500 printer to my Mac without using the informational CD that came with it?


Go to the HP website (support and drivers link) and download the manuals, drivers, and software for your HP Officejet Pro 8500 Wireless printer.

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I have a new computer and it says that I cannot install this printer on the new computer


DRIVERS
click on the Printer

HP Officejet Pro 8500 All-in-One Printer - A909a

HP Officejet Pro 8500 Premier All-in-One Printer - A909n

HP Officejet Pro 8500 Wireless All-in-One Printer - A909g

for following Operating System
» Microsoft Windows 7 (32-bit)
» Microsoft Windows 7 (64-bit)
» Microsoft Windows Server 2008 x64
» Microsoft Windows Server 2008 W32
» Microsoft Windows Vista
» Microsoft Windows Vista (64-bit)
» Microsoft Windows XP» Microsoft Windows Server 2003
» Microsoft Windows Server 2003 64-Bit Edition
» Microsoft Windows 2000 Server
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» Microsoft Windows 2000
» Mac OS X
» Linux

Jan 04, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

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Can't get my hp office jet pro 8500 to receive or send faxes. Husband lost the instruction manual.


Follow this link to HP Customer Care: http://h10025.www1.hp.com/ewfrf/wc/pfinder?lc=en&dlc=en&cc=us&lang=en&tool=&query=OfficeJet+Pro+8500#N447

Select your OJ Pro 8500 Model (A909n - basic, A909g - wireless or A909n - premium). On the next page, Select 'manuals'. From there you can access (read online or download & safe to your hard drive) all of the manuals.

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