Question about Samsung Dishwashers
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Posted on Jan 02, 2017
SOURCE: Bosch SHU9915uc/u12 making noise
I have a possible answer to your diagnostic test, see below, if this doesn't help, let me know, and I will provide more help!
SHU 991x/992x (Integra) MODELS
To start test program, press and hold both POWER SCRUB PLUS and REGULAR WASH program buttons, then turn unit on by pressing ON/OFF button. When program buttons are released, lights above them will flash. To end test program, press ON/OFF button.
To check program indicator lights (POWER SCRUB PLUS, SCRUB WASH, REGULAR WASH and RINSE & HOLD), press and hold each program button. When SCRUB WASH program button is pressed, CLEAN light also comes on andan audible tone (?beep?) also occurs.
To start testing, press both POWER SCRUB PLUS and REGULAR WASH buttons a second time. When testing has ended and a fault was detected, the following indicator lights will be lit:
POWER SCRUB PLUS = Heater fault
SCRUB WASH = Water filling fault (over or under filling)
REGULAR WASH = NTC (temperature sensor) fault ? note circulation motor stops shortly after it started during an NTC fault
To check for heater, high limit or flow switch problems, start testing until heating starts. Using a meter with a current coil, measure current going into dishwasher. If current is ~ 11 A, then heater, high limit and flow switch are OK. If current stays at ~ 1.5-2 A, then heater, high limit or flow switch are faulty.
If water level switch (f1) has failed (opened), SCRUB WASH light will come on and unit will continually fill and drain where testing won't be completed. If flow switch (e5) has failed (opened), water won't heat (to 150?F) and water won?t stop circulating. If NTC probe (f2/f4) has failed (opened), REGULAR WASH light will come on immediately and testing will end shortly after water has started circulating.
If more than one fault occurs, more than one light will be lit.
Posted on Jan 19, 2008
If the clean light flashes 7 times, pauses, then repeats...
When the dishwasher doesn't sense a water temperature increase, it stops working and locks the functions (clean light flashes 7 times, all buttons are non responsive). It does this as a safety in case the element is broken and feeding electrical current into the water.
To resolve this you will have to reset the console. Do this by closing the door and press these buttons in sequence...
-high temp wash
-high temp wash
...all the lights will turn on briefly and the machine will start a diagnostic cycle. Let it go through the diagnostic to test the function of the element.(1-2 minutes). When it finishes, open the door and touch the element to see if it is hot (be careful, it can get pretty hot so wet your fingers to avoid burns).
Once the diagnostic has cleared, you should be able to run the dishwasher as normal.
If the issue returns, you could have a problem with the heating circuit (ie. element, thermostat or wiring).
It rarely happens but it could also be the door switch not engaging properly when the door is closed (slightly bend the door latch down making sure it doesn't hit the door when you close it).
Posted on Apr 06, 2009
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