Question about Creative Labs Zen Touch MP3 Player

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I JUST bought my zen today. It stopped working.

I was charging it on my laptop. The blue light was flashing (charging). I unplugged it and tried to turn it on. It wasn't turning on and when I plugged it back in It no longer Charged.

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Do you have an a/c charger?

Posted on May 28, 2008

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1 Answer

Won't switch on. Tried charging it. the blue light occasionally flashes when plugged into a laptop, not into the mains. I have tried all the reset button and all those stupid holding down certain buttons...


have u tried leaving it connected to the laptop for hours together?a blue light flashing generally means battery charging...if its a battery problem,leaving it to charge may as well bring it back to life.

Nov 04, 2009 | Creative Labs Zen Digital Media Player

1 Answer

Creative zen won't turn on


had same prob to the T...found this post and it fixed it...it's the computer not the zen...once I did the two steps my zen started charging and turned on...go figure...the flashing blue light doesn't mean it is charging.
posted on Feb 25, 2009 abeales
If you have windows set to do automatic updates, you most likely had a windows update installed that caused this conflict with Win Media Player 11. No fix has been posted by Microsoft yet, so the only workaround is to Uninstall/Rollback Windows Media Player 11. Goto <Control Panel<Add/Remove Programs and remove Windows Media Player 11. Follow prompts, restart computer when prompted to. Also uninstall Windows Media Player 11 Runtime application following same procedure above.
This will roll your Windows Media Player back to version 10 or 9, whichever you had installed prior to version 11. You will need to re-configure Windows Media Player again.

Your Zen should now be recognized by WMP and Creative software. You probably need to upgrade your firmware at this point, follow the instructions on upgrading your firmware, and you should be good to go.

This is a windows problem, not a creative problem. Dont blame Creative for the screwed up hotfixes that Microsoft puts out on a regular basi

May 28, 2009 | Creative Labs ZEN Vision:M Digital Media...

3 Answers

My Creative Zen won't turn on or so sizes of charging.


On the bottom is a very small hole. Put a pin in and push, it will start your creative up again.

Mar 09, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Charging


so ur player is not being charged ???
try rebuilding from the point below
it ll work just fine

Feb 13, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Blue light is on but zen wont turn on or off


on the top right of ur zen get something sharp and poke the reset button see if that works

Feb 06, 2009 | Creative Labs Zen Digital Media Player

5 Answers

My zen won't turn on. only the blue light flashes when its plugged in. the screen doesnt turn on. what does this mean thanks


Well you can try this if you still got the zen, press the reste button, dont hold just press it then hold down the power button and it will start up but mine just kept on going black fter a while so i had to put it into recovery mode by doing the following.
Hold down play untill the end
Press the reset button
Hold down the power button
Makes sure you releas the play button last
after that do Reload Firmware i think
then it will delete the firmware make sure you have this downloaded on your computer
http://support.creative.com/downloads/download.aspx?nDownloadId=10889
its the newest firmware
when you downloaded this plug in your zen into the computer and it should turn on your zen and then say Firmware problem and if it doesnt just put it into recovery mode then plug it in.
Then make sure all application are turned off like Mozzila or the Internet Explorer, then just double click on the firmware and it should fix

Feb 01, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Creative Zen Vision M - Dead Machine


unfortunately,the best solution is to send it back to creative for them to check it out. this sometimes happens when the player has been unused for too long and battery "under charges", which there is a solution.but seeing as u used it under normal conditions,that cant be the problem

Jun 13, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Creative Zen just flashes


have you tried to charge it using an ac charger?

May 19, 2008 | Creative Labs ZEN Vision:M Digital Media...

2 Answers

5 flashing blue lights...?


Sounds like your rechargable battery is done for. You can get a new one at newzenbattery.com and open your player yourself extremely easily by just watching a video or reading how to do it. No damage is done or anything and this seems like an easy fix.

Mar 23, 2008 | Creative Labs ZEN Vision:M Digital Media...

22 Answers

Creative zen vision won't turn on


Q. Zen V is dead
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

also try this if above doesnt work

Feb 02, 2008 | Creative Labs ZEN Vision:M Digital Media...

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