Question about Fisher and Paykel GWL11 Top Load Washer

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I tried washing a rug - I believe it was too heavy and moved the washer around during the spin cycle. Now it is not spinning, it make the sound but it won't turn - I can move the tub around with my hand easily as if it's not connected on the bottom anymore - please help...

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Hello- First unplug the washer. The out-of-balance switch may have gotten tripped. If you open the lid and look in the space between the tub and the top in the rear right corner you should see a plastic "arm" sticking down, reach you hand back there and move it back away from the tub. This lever actuates a switch in the control panel that will prevent it from spinning if there is pressure on it, it should be hanging freely away from the tub. Plug the machine back in and test it. If it doesn't work another thing that may be happening is the tub is not engaging on the transmission. With the tub empty reach inside the top perimeter of the tub and lift it up and let it down a few times, sometimes this will reset it and get it to spin. Lastly, i would check that the lid is locking when you put it into spin, the lid lock light should come on and you should not be able to lift the lid. If the lid is not locking you may need to have a F/P Tech out to replace the lid lock. You can test the spin by setting the machine to Permanent Press and advancing the cycle to spin. It will take a few minutes to start spinning usually. Let me know what you discover, good luck. Best regards.

Posted on Sep 29, 2010

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Probably tore belt with heavy rug during spin cycle.

Posted on Sep 29, 2010

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