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while your daughter was "holding" the tray did you hear any "popping" type noise? This is a typical sympton when the gears have skipped a few teeth! Your best bet(IF your a "handy" person) would be to take the unit apart to get to the CD drive, and CAREFULLY push/pull on the tray to manually "open/close" it, and watch the tray in correlation to the "eye" mechanism, to see if it is aligning with the "hole" in the tray correctly! Good luck!
Use the following steps to close the disc tray on an original Xbox 360 console. Step 1: Remove the disc from the trayStep 2: Make sure the faceplate is on correctly The faceplate is the plastic piece on the front of your console.
Press firmly around the edges of your faceplate to snap it into place (make sure it is flush with the rest of the console). If the faceplate is not on correctly, the disc tray won't close.
If you find that the faceplate is the problem, please contact Xbox Support to order a replacement faceplate.
If this does not resolve your issue, please try step 3.
Step 3: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray successfully closes, open the tray and insert a disc. Now try opening and closing the tray with a disc in the tray. Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing. If your disc drive still will not close, please try step 4.
Step 4: Move the disc drive tray
Gently move the tray up and down, and then from side to side.
Press the eject button on your Xbox 360 console.If your disc drive still will not close, you need to have your console repaired.
Step 5: Request a repair If the disc tray still won't close properly, your Xbox 360 console needs to be repaired.
Xbox 360 S consoleUse the following steps to close the disc tray on an Xbox 360 S console.
Step 1: Remove disc from the trayIf there is a disc in the disc tray, remove the disc.
Step 2: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray closes successfully, open the tray and insert a disc. Now, try opening and closing the tray with a disc in the tray.
Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.
If the disc tray still will not close, please try step 3.
Step 3: Move the disc drive tray
Gently move the tray up and down, and then from side to side.
Press the eject button on your Xbox S 360 console.
If the disc tray still will not close, you need to have your console repaired.
Step 4: Request a repairIf the disc tray will not close, you need to have your console repaired.
First problem is for some reason your KMC 3130 crosses over to a Konica Minolta CF3102 and there is no C-0991 code listed for those machines. However, that C-0991 code is a common paper tray lift failure code on Konica MInolta machines.
So I would recommend opening and checking all of your paper trays to make sure nothing is binding them and that the paper is loaded properly.
Then open and close the large front door to reset the code.
If the code comes back then open all of your paper trays and LEAVE them open. Next open and close the front door to reset the code. The copier should now come to "ready to copy"
Then close each paper tray 1 at a time waiting 30 seconds between each tray closing. Once the code pops back up after closing a particular tray then you will know for sure which tray is causing the problem.
You can use the copier by leaving this tray open if need be.
Crack the case and open the dvd drive look for any debris that may be holding the tray from fully closing. Did you recently update the software to the new dashboard? Maybe there is a corrupt file. I would check the drive first. The likely hood is it is a simple problem just hard to diagnose with out haveing it in front of me. The other thing is this the real eject button is down on the metal box on the left under the corner of the DVD drive. check this there isn't something lodged against it or it may be broken. Pushing that button will wake the 360 and open the drive as you mentioned but why it would close on its own is a mystery unless there is a corrupt file or the eject switch is broken.
You never should have pried it open. Only use the manual eject pin-hole with a paperclip. Noe it seems the drive tray is damaged and will not close properly so it is constantly opening and closing trying to find home. The drive will need replaced.
I took a stake knife from the kitchen and pried open the tray door as I hit the eject button this got it to open, I then cycled eject and close, eject close a few times and this did the trick, I even played a DVD and that worked fine also. I had the problem with the tray not opening, and the display would read OPEN when I hit eject and I could hear it trying to open. So I wanted to make sure the tray wasn't just stuck or wedged before I took the system apart and looked for sripped out plastic gears or the belt being broken. GoodLuck email@example.com
Hello, with mechanical problems with sophisticated systems of gears etc, the only way thate one can fix it is if you send me a digital picture yourself. To access the inside of the DVD player, you will have to get a handyman to open the DVD player up with a screwdriver, by undoing some screws which hold the cover to the player itself. Then, with the player's circuit boards (The Green/brown Boards with weird components on it) showing, take around 5-6 photo's of the loading tray and the playing tray.(Where the disc is when watching a movie)In the time being, open the layer's cover as instructed before, and look at the inside of the tray for any broken plastic, debris or anything stopping the tray from opening. Good luck!