Question about Bissell 7901-1 ProHeat Scotchgard Upright Wet/Dry Vacuum

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Smartmix bottle When I put a full smartmix bottle in the machine, the fluid sprays out even with setting at water only and not holding trigger. Then it stops regardless of smartmix seting. Thanks, Terry

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  • rbell67 Oct 02, 2008

    After Deciding to do a bang up clean job after the belt broke I can't seen to get the smart clean asy lined up so it opens and closes when I turn the knob. Does anyone have a suggestion on what setting I should have the knob and what position the plunger or whatever you call it should be in?

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The cap and insert at the bottom of the bottle may need to be replaced, or you could have a problem with the smart mix asm. You would have to remove the top cover to get to it. Does the smart mix knob stop where it is supposed to or does it go all of the way around, if it does, then the stop on the knob is broken.

Posted on May 26, 2008

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He filled the reservoir, turned on the switch and pressed the handle to get soap and water and nothing came out does not spray


Make sure there is liquid in both the Tank-in-Tank and the SmartMix Bottle and check for spray through the upholstery hose. If the hose does not spray please check the following:


- Remove the belt access door and inspect the pump belt to ensure it is not broken, worn or stretched. You may also check the belt by turning on the power and watching the brush on the bottom of the machine. If the brush rotates the belt is not broken.

- Check for proper placement of the o-ring on the SmartMix Cap Insert (some o-rings are detachable and need to fit over the straw; others are molded to the cap).

- Check for liquid in the base of the machine where the SmartMix Bottle sits (SmartMix Reservoir). If there is no liquid in the reservoir, the neck on the SmartMix Bottle may be undersized, the cap will not make proper contact with the unit and the smart mix bottle will need to be replaced.

- Check for the black or red tank gasket on the SmartMix Bottle Cap and on the bottom of the Tank-in-Tank Assembly. If gasket is lodged in base of unit or has been lost, reattach gasket on auto-load or order new gasket if appropriate.

- Check the valves on the bottoms of the Tank-in-Tank and SmartMix Bottle to make sure water/solution will come through when the "x" valve is depressed. Bladder or SmartMix bottle may be empty or the valve may be blocked internally.

- Check if the small rounded window tabs on the top edge of the Floor Nozzle Window are locked in their mating slots on the base of the machine and not inadvertently lifting the tank up out of place.

Nov 23, 2010 | Bissell 1699 ProHeat Clear View Upright...

1 Answer

WATER WILL NOT COME OUT


Make sure there is liquid in both the Tank-in-Tank and the SmartMix Bottle and check for spray through the upholstery hose. If the hose does not spray please check the following:


- Remove the belt access door and inspect the pump belt to ensure it is not broken, worn or stretched. You may also check the belt by turning on the power and watching the brush on the bottom of the machine. If the brush rotates the belt is not broken.

- Check for proper placement of the o-ring on the SmartMix Cap Insert (some o-rings are detachable and need to fit over the straw; others are molded to the cap).

- Check for liquid in the base of the machine where the SmartMix Bottle sits (SmartMix Reservoir). If there is no liquid in the reservoir, the neck on the SmartMix Bottle may be undersized, the cap will not make proper contact with the unit and the smart mix bottle will need to be replaced.

- Check for the black or red tank gasket on the SmartMix Bottle Cap and on the bottom of the Tank-in-Tank Assembly. If gasket is lodged in base of unit or has been lost, reattach gasket on auto-load or order new gasket if appropriate.

- Check the valves on the bottoms of the Tank-in-Tank and SmartMix Bottle to make sure water/solution will come through when the "x" valve is depressed. Bladder or SmartMix bottle may be empty or the valve may be blocked internally.

- Check if the small rounded window tabs on the top edge of the Floor Nozzle Window are locked in their mating slots on the base of the machine and not inadvertently lifting the tank up out of place.

Nov 22, 2010 | Bissell 7901-R Clearview Proheat Plus...

1 Answer

Purchased ProHeat 7920 Po-Tech recon. Unable to use main brush as no water/cleanfluid. Belt drive is ok. Grateful advise location of fluid jets as not visable behind main brush. Turbo brush works well.


Make sure there is liquid in both the Tank-in-Tank and the SmartMix Bottle and check for spray through the upholstery hose. If the hose does not spray please check the following:


- Remove the belt access door and inspect the pump belt to ensure it is not broken, worn or stretched. You may also check the belt by turning on the power and watching the brush on the bottom of the machine. If the brush rotates the belt is not broken.

- Check for proper placement of the o-ring on the SmartMix Cap Insert (some o-rings are detachable and need to fit over the straw; others are molded to the cap).

- Check for liquid in the base of the machine where the SmartMix Bottle sits (SmartMix Reservoir). If there is no liquid in the reservoir, the neck on the SmartMix Bottle may be undersized, the cap will not make proper contact with the unit and the smart mix bottle will need to be replaced.

- Check for the black or red tank gasket on the SmartMix Bottle Cap and on the bottom of the Tank-in-Tank Assembly. If gasket is lodged in base of unit or has been lost, reattach gasket on auto-load or order new gasket if appropriate.

- Check the valves on the bottoms of the Tank-in-Tank and SmartMix Bottle to make sure water/solution will come through when the "x" valve is depressed. Bladder or SmartMix bottle may be empty or the valve may be blocked internally.

- Check if the small rounded window tabs on the top edge of the Floor Nozzle Window are locked in their mating slots on the base of the machine and not inadvertently lifting the tank up out of place.

Nov 16, 2010 | Vacuums

1 Answer

My bissell wont release water or cleaner


Make sure there is liquid in both the Tank-in-Tank and the SmartMix Bottle and check for spray through the upholstery hose. If the hose does not spray please check the following:


- Remove the belt access door and inspect the pump belt to ensure it is not broken, worn or stretched. You may also check the belt by turning on the power and watching the brush on the bottom of the machine. If the brush rotates the belt is not broken.

- Check for proper placement of the o-ring on the SmartMix Cap Insert (some o-rings are detachable and need to fit over the straw; others are molded to the cap).

- Check for liquid in the base of the machine where the SmartMix Bottle sits (SmartMix Reservoir). If there is no liquid in the reservoir, the neck on the SmartMix Bottle may be undersized, the cap will not make proper contact with the unit and the smart mix bottle will need to be replaced.

- Check for the black or red tank gasket on the SmartMix Bottle Cap and on the bottom of the Tank-in-Tank Assembly. If gasket is lodged in base of unit or has been lost, reattach gasket on auto-load or order new gasket if appropriate.

- Check the valves on the bottoms of the Tank-in-Tank and SmartMix Bottle to make sure water/solution will come through when the "x" valve is depressed. Bladder or SmartMix bottle may be empty or the valve may be blocked internally.

- Check if the small rounded window tabs on the top edge of the Floor Nozzle Window are locked in their mating slots on the base of the machine and not inadvertently lifting the tank up out of place.

Nov 05, 2010 | Bissell 1697-7 Powersteamer Pro Deluxe...

1 Answer

My bissell isnt putting down any solution or water


Make sure there is liquid in both the Tank-in-Tank and the SmartMix Bottle and check for spray through the upholstery hose. If the hose does not spray please check the following:


- Remove the belt access door and inspect the pump belt to ensure it is not broken, worn or stretched. You may also check the belt by turning on the power and watching the brush on the bottom of the machine. If the brush rotates the belt is not broken.

- Check for proper placement of the o-ring on the SmartMix Cap Insert (some o-rings are detachable and need to fit over the straw; others are molded to the cap).

- Check for liquid in the base of the machine where the SmartMix Bottle sits (SmartMix Reservoir). If there is no liquid in the reservoir, the neck on the SmartMix Bottle may be undersized, the cap will not make proper contact with the unit and the smart mix bottle will need to be replaced.

- Check for the black or red tank gasket on the SmartMix Bottle Cap and on the bottom of the Tank-in-Tank Assembly. If gasket is lodged in base of unit or has been lost, reattach gasket on auto-load or order new gasket if appropriate.

- Check the valves on the bottoms of the Tank-in-Tank and SmartMix Bottle to make sure water/solution will come through when the "x" valve is depressed. Bladder or SmartMix bottle may be empty or the valve may be blocked internally.

- Check if the small rounded window tabs on the top edge of the Floor Nozzle Window are locked in their mating slots on the base of the machine and not inadvertently lifting the tank up out of place.

Oct 28, 2010 | Bissell ProHeat Turbo Deep Cleaner Upright...

1 Answer

My machine is not putting out water or sucking anything up


Please try these suggestions to get your machine working properly:


Make sure there is liquid in both the Tank-in-Tank and the SmartMix Bottle and check for spray through the upholstery hose. If the hose does not spray please check the following:


- Remove the belt access door and inspect the pump belt to ensure it is not broken, worn or stretched. You may also check the belt by turning on the power and watching the brush on the bottom of the machine. If the brush rotates the belt is not broken.

- Check for proper placement of the o-ring on the SmartMix Cap Insert (some o-rings are detachable and need to fit over the straw; others are molded to the cap).

- Check for liquid in the base of the machine where the SmartMix Bottle sits (SmartMix Reservoir). If there is no liquid in the reservoir, the neck on the SmartMix Bottle may be undersized, the cap will not make proper contact with the unit and the smart mix bottle will need to be replaced.

- Check for the black or red tank gasket on the SmartMix Bottle Cap and on the bottom of the Tank-in-Tank Assembly. If gasket is lodged in base of unit or has been lost, reattach gasket on auto-load or order new gasket if appropriate.

- Check the valves on the bottoms of the Tank-in-Tank and SmartMix Bottle to make sure water/solution will come through when the "x" valve is depressed. Bladder or SmartMix bottle may be empty or the valve may be blocked internally.

- Check if the small rounded window tabs on the top edge of the Floor Nozzle Window are locked in their mating slots on the base of the machine and not inadvertently lifting the tank up out of place.


If these suggestions do not solve the problem, please have a technician at a local BISSELL Authorized Service Center inspect your machine. BISSELL supports your machine with a one-year warranty for any defective or malfunctioning part.

Sep 26, 2010 | Bissell Carpet Cleaner Powerbrush Deep...

1 Answer

My bissel proheat is not releasing the soap when the trigger is pulled


Try these suggestions to get your machine working properly:
Make sure there is liquid in both the Tank-in-Tank and the SmartMix Bottle and check for spray through the upholstery hose. If the hose does not spray please check the following:

- Remove the belt access door and inspect the pump belt to ensure it is not broken, worn or stretched. You may also check the belt by turning on the power and watching the brush on the bottom of the machine. If the brush rotates the belt is not broken.
- Check for proper placement of the o-ring on the SmartMix Cap Insert (some o-rings are detachable and need to fit over the straw; others are molded to the cap).
- Check for liquid in the base of the machine where the SmartMix Bottle sits (SmartMix Reservoir). If there is no liquid in the reservoir, the neck on the SmartMix Bottle may be undersized, the cap will not make proper contact with the unit and the smart mix bottle will need to be replaced.
- Check for the black or red tank gasket on the SmartMix Bottle Cap and on the bottom of the Tank-in-Tank Assembly. If gasket is lodged in base of unit or has been lost, reattach gasket on auto-load or order new gasket if appropriate.
- Check the valves on the bottoms of the Tank-in-Tank and SmartMix Bottle to make sure water/solution will come through when the "x" valve is depressed. Bladder or SmartMix bottle may be empty or the valve may be blocked internally.
- Check if the small rounded window tabs on the top edge of the Floor Nozzle Window are locked in their mating slots on the base of the machine and not inadvertently lifting the tank up out of place.

Aug 13, 2010 | Bissell 7901-1 ProHeat Scotchgard Upright...

1 Answer

It wont spray the water on the floor.what do i do


Try these suggestions to get your machine working properly:

Make sure there is liquid in both the Tank-in-Tank and the SmartMix Bottle and check for spray through the upholstery hose. If the hose does not spray please check the following:

- Remove the belt access door and inspect the pump belt to ensure it is not broken, worn or stretched. You may also check the belt by turning on the power and watching the brush on the bottom of the machine. If the brush rotates the belt is not broken.
- Check for proper placement of the o-ring on the SmartMix Cap Insert (some o-rings are detachable and need to fit over the straw; others are molded to the cap).
- Check for liquid in the base of the machine where the SmartMix Bottle sits (SmartMix Reservoir). If there is no liquid in the reservoir, the neck on the SmartMix Bottle may be undersized, the cap will not make proper contact with the unit and the smart mix bottle will need to be replaced.
- Check for the black or red tank gasket on the SmartMix Bottle Cap and on the bottom of the Tank-in-Tank Assembly. If gasket is lodged in base of unit or has been lost, reattach gasket on auto-load or order new gasket if appropriate.
- Check the valves on the bottoms of the Tank-in-Tank and SmartMix Bottle to make sure water/solution will come through when the "x" valve is depressed. Bladder or SmartMix bottle may be empty or the valve may be blocked internally.
- Check if the small rounded window tabs on the top edge of the Floor Nozzle Window are locked in their mating slots on the base of the machine and not inadvertently lifting the tank up out of place.

Aug 05, 2010 | Bissell Carpet Cleaner Powerbrush Deep...

1 Answer

IT will not put out or **** up water


Try these suggestions to get your machine working properly:
Make sure there is liquid in both the Tank-in-Tank and the SmartMix Bottle and check for spray through the upholstery hose. If the hose does not spray please check the following:

- Remove the belt access door and inspect the pump belt to ensure it is not broken, worn or stretched. You may also check the belt by turning on the power and watching the brush on the bottom of the machine. If the brush rotates the belt is not broken.
- Check for proper placement of the o-ring on the SmartMix Cap Insert (some o-rings are detachable and need to fit over the straw; others are molded to the cap).
- Check for liquid in the base of the machine where the SmartMix Bottle sits (SmartMix Reservoir). If there is no liquid in the reservoir, the neck on the SmartMix Bottle may be undersized, the cap will not make proper contact with the unit and the smart mix bottle will need to be replaced.
- Check for the black or red tank gasket on the SmartMix Bottle Cap and on the bottom of the Tank-in-Tank Assembly. If gasket is lodged in base of unit or has been lost, reattach gasket on auto-load or order new gasket if appropriate.
- Check the valves on the bottoms of the Tank-in-Tank and SmartMix Bottle to make sure water/solution will come through when the "x" valve is depressed. Bladder or SmartMix bottle may be empty or the valve may be blocked internally.
- Check if the small rounded window tabs on the top edge of the Floor Nozzle Window are locked in their mating slots on the base of the machine and not inadvertently lifting the tank up out of place.

If these suggestions do not resolve your issue contact BISSELL Consumer Services for further assistance.
1-800-237-7691
Mon-Fri: 8am to 10pm ET
Sat: 9am to 8pm ET

Aug 03, 2010 | Bissell Carpet Cleaner Powerbrush Deep...

1 Answer

I have Bissell 7920. The water is not being


Make sure there is liquid in both the Tank-in-Tank and the SmartMix Bottle and check for spray through the upholstery hose. If the hose does not spray please check the following:

- Remove the belt access door and inspect the pump belt to ensure it is not broken, worn or stretched. You may also check the belt by turning on the power and watching the brush on the bottom of the machine. If the brush rotates the belt is not broken.
- Check for proper placement of the o-ring on the SmartMix Cap Insert (some o-rings are detachable and need to fit over the straw; others are molded to the cap).
- Check for liquid in the base of the machine where the SmartMix Bottle sits (SmartMix Reservoir). If there is no liquid in the reservoir, the neck on the SmartMix Bottle may be undersized, the cap will not make proper contact with the unit and the smart mix bottle will need to be replaced.
- Check for the black or red tank gasket on the SmartMix Bottle Cap and on the bottom of the Tank-in-Tank Assembly. If gasket is lodged in base of unit or has been lost, reattach gasket on auto-load or order new gasket if appropriate.
- Check the valves on the bottoms of the Tank-in-Tank and SmartMix Bottle to make sure water/solution will come through when the "x" valve is depressed. Bladder or SmartMix bottle may be empty or the valve may be blocked internally.
- Check if the small rounded window tabs on the top edge of the Floor Nozzle Window are locked in their mating slots on the base of the machine and not inadvertently lifting the tank up out of place.




Jul 14, 2010 | Bissell 7920 ProHeat Pro-Tech Upright...

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