Question about Arris WR850G Router (DHWR850G)

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Modem light is blank on motorola wr850g, how do i fix?

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  • 108 Answers

If the modem light is not turning ON,
1) check if the modem is ON
2) check if the ethernet connection is properly made
3) check if the port on the modem is working, confirm it by connecting it straight to the computer.
4) check if the ethernet cable is working fine.
5) Then try power cycling the router. Unplug the power cable and connect in back after 20-30 secs.
6) Then try pressing and holding the reset for 20 secs.
7) Finally connect a single ethernet cable from any LAN port to WAN port and check if the modem light is ON.
Ultimately, if even after this step, if the light doesn't turn up, either the modem LED would have gone bad or the WAN part of the router would have gone bad.


For further clarifications, revert!
Thanks for asking,

Regards,
Arvind S Iyer

Posted on Sep 29, 2010

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Reset password


The Motorola WR850G is a wireless router that attaches to a cable or DSL modem. The WR850G has two reset options.
Users can reset the router and retain the settings or reset it back to factory specifications to clear all settings.
Resetting the router can help with network issues such as dropped connections.
It can also resolve situations where the user has made changes to the router's settings and can no longer connect to the router.

Look at the back of the Motorola WR850G router and locate the reset button. It is a red button located to the left of the Ethernet ports.
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http://broadband.motorola.com/consumers/products/WR850g/downloads/WR850G_userguide.pdf

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If you connect the computer directly to the modem, does it work?
If that works then the modem is working.
Now connect the computer to the router and the modem to the router.
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Click Here for step by step instructions about how to set up the router

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1 Answer

Our internet went down for several hours (it was an area-wide problem with our server). Once the internet came back up, my motorola 850G router will not work. I have reset the router, but the modem light...


(It worked for me for WR850G, when I had a similar issue. However, don't know how your connection is setup.)

1. Switch-off the ISP modem that connects to the router
2. Switch off the wireless router
3. Now switch on the ISP modem
4. Switch on the wireless router


Regards,
Warija

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1 Answer

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